Comfort Inn & Suites Nashville Downtown - Stadium

Staff was awesome the Breakfast was good

The pillows lol

Tudo muito organizado Havia tudo que eu precisava

Nada

My husband and I checked in on Monday, February 23 around 4 o’clock. There were two young women at the front desk. While we were checking in, I specifically asked the clerk for a quiet room. She remarked, “Oh, it will be quiet,” as the other clerk looked at her and they both snickered. Rather than question their laugh, we went up to room 330 and heard and saw the interstate traffic through our window. I realize that the hotel is located on the interstate, but when I asked for something quiet, if no quiet rooms were available, the clerk could have said so and set our expectations. Since we were only staying for one night, we didn’t address it. In addition to the poor customer service that we received, the shower water temperature was insufficient. The water does not get hot, but at best slightly above lukewarm. Even still, the water temperature was inconsistent. It switched between lukewarm to barely warm, and this is during the winter while it was literally 30° outside. I had to rush to finish my shower. Maybe this is their intention as a means to reduce water. Finally, there was a crack at the hinge of our door. Thought it is at the top side of the door, it is low enough that a person could actually peer into the room. Everything else about our visit was fine, but it was completely overshadowed by our experience with the dishonest clerk and the shower’s water temperature.

Location, can walk to downtown

Rooms could have more attention to detail.

Everything