Four Points by Sheraton Warsaw Mokotow

First class hotel’s gym superb breakfast choices

Very helpful staff; hotel - conveniently located near the airport- great for a few days Warsaw visit, as well as close to spas and medical centers; the restaurant on the premises has very tasty food , & menu included vegetarian options; Hotel is very clean, quiet, & my room had a spacious modern bathroom.

Starting from the fact that on the day of our arrival they started to threaten us because of the declined card, trough the fact that they eventually accepted the fact that our flight is to arrive shortly before midnight but in this case we’d need to pay everything upfront what we obviously did, finishing on the amazing surprise that the type of the room is not available because “they’re packed” and as a married couple we need to sleep in two single beds and asking us if that’s alright. Absolutely no prioritisation, no cleaning service even though we’ve asked for it, and no moving us into a correct double room we paid 1k for. In the end we’ve been pleased with a 50 quid deposit requirement to borrow the umbrella from the same guy who checked us in and promised moving to a correct room two days before. This is definitely not a Sheraton experience and if you’d like to be sure that your 1k experience is the best, look for some other place to stay.

New hotel with comfortable and clean rooms, close to the airport but far enough to be away from the related noise. Helpful and friendly staff, easy to order taxis/ubers to get downtown.

Quite a classy place.

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I got a room with broken aircon which made a terrible noise. I was not able to sleep so I called the reception to fix it. After 2 hours and 4 phone calls (telling me that the security is coming to fix it - they did not come!) they moved me to another room as per my request.

We had wonderful time

Great experience