Sea Horse Resort

Location is great across from the Pier.

Upon arrival we were given keys to two rooms in the same building. Later that evening I received a call that one of the rooms was given to us in error and that we needed to move out of that room the next morning and move into the other room which was in another building! So we did. In checking my reservation, I did not know that it booked two rooms in separate building properties. Suggestion: Reservations should indicate that this company manages various separate buildings and the customer should make sure that reservations for multiple rooms are in the same building property. It was an inconvenience but the new room was still very nice.

Although the location is most lovely, our stay was quite disappointing. I booked several months in advance--it was our wedding anniversary--and requested a specific full, beautiful ocean front room. I provided pictures of the room we wanted to reserve, specifically with full ocean view, and the rates quoted were quite high, so I assumed we had the correct room. Needless-to-say, upon arrival and being given a room in the back of the building with a "partial ocean view" was MOST disappointing. However, Adam was understanding and apologetic for the error that a fellow co-worker made. Additionally, upon departure, there was no questions asked relative to our stay, and a frown from man when asking for a copy of the receipt for our stay, I would have to say the customer satisfaction overall would be a "1" or "2" rating; the "3" rating is based on the hotel location. For two nights' stay at a cost of $715 is not good value.

The location and the room were amazing! Great balcony, full kitchen and king size bed. They accommodated our 2 small dogs. We loved hearing the train at night and people watching from our balcony was fun!

The exterior of the building needs repair due to termite damage and wrought iron work and paint.

Great location, great room.

Mattress was not very comfortable. Thats it. Thats the end of my complaints.

The location, the view, the deck with the table and chairs... it was perfection! Also, Adam at reception has the patience of a saint! I heard him deal with a difficult person and he was very professional and super friendly without missing a beat! Madison was also amazing when we checked in. She was very friendly and very accommodating.

There was a lot of stomping on the second floor, but only for the last 2 nights of our stay. I don't think that the hotel staff could've done anything about that.

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Although I originally had reservations at the Casa Tropicana, I was unable to stay due to inability to climb stairs to my third story room. When I went to the office to say I couldn't stay, they offered to switch me to another property. Although there were still stairs, they were more manageable and I had a wonderful room. The office personnel were friendly and helpful and I enjoyed my stay.

Location is perfect. Parking is a big plus. I would definitely return. This is the perfect location for a SoCal beach excursion. Well appointed studio with a great deck.

Property management not always on site and not always available by phone.

Love the location!

The layout of the villa room , we like the villa layout of the room above us but it was already taken. We were fine but prefer the layout of 5-6.