Blue Mango Beach Hotel

We've been to this hotel three times in the past and do love many things about it - the staff are funny and friendly, the pool area is nice, and the food is tasty (albeit served at a snail's pace). It's just a shame about ... well, everything else.

This place is falling apart. It's quickly evident that there's new administration and they're not spending enough on upkeep. The electricity comes and goes, everything looks and feels worn, the mattress is sinking in the middle. We were put next to a construction site and asked to change rooms immediately - there was availability elsewhere on the property but the staff just didn't care, saying construction only starts at 10am and it's not a big deal (it starts at 7am and the balcony was on full display to the workers below). On our last night, the generator burnt out and there was no air conditioning for 24 hours. I can sympathize with emergencies but this seemed par for the course and we weren't offered any sort of refund or much of an apology. The beachfront is also the least maintained in the area regarding ocean debris, which says quite a lot about Blue Mango compared to others dealing with the same problem. We really hope they can bring this place back but, for the moment, I'd suggest staying with those other hotels.

Servicio. Mai, Sandra y Florencia nos atendieron muy bien! La ubicación y tranquilidad fueron únicas!

La comida

La atención del lugar, la comida deliciosa.

Las cabañas no estaban listas cuando llegamos.

Lugar muy comodo y bien atendido

Algunos problemas de luz y los problemas de la carretera, pero nada grave

Pets friendly

Goteras rn el Hut D