Wingate by Wyndham Galveston Beachfront at the Seawall

There was a lot of mold in the room.

On Seawall, comfortable beds.

A little worn down, pool was green, missing toiletries in one room and towels in another, blood drops on the sidewalk, trash bag just in the hall, early check in fee, charges for parking.

The location was convenient, and once the TV service was restored, it worked fine. The staff was polite when I spoke with them.

The room did not match the listing. The “balcony” was a shared outdoor walkway with no privacy. The refrigerator had rust on the shelf, there was a cigarette lighter left in the closet, an unwrapped bar of soap was already on the bathroom rack, one bed had a stain, there were no towels when I arrived, and I was surprised by a parking fee that was not disclosed before booking.

I did not like nothing about this place. It is a run down motel located in the getto. I want a full refund on my booking. I told the clerk to cancel my stay. He did understand what I said and gave me a registration copy. I want a total refund from booking.com

The place was old and messed up. All of the room were not maintained. Old tvs, bathrooms that needed need replacing. I was moved twice and each room was the same. I want my money back.

Location to the beach and the friendliness of the staff.

Whew. Well the pool was like the Reflecting Pool in Washington DC so we couldn't use it. Fruit flies in the breakfast area. The stair threads were loose. That is a major accident waiting to happen. The property is extremely outdated but it's visible they are trying to fix things. We couldn't get the TV to connect to cable so we had to call for someone to fix it. The check in time was 1600 (4:00 pm) and no one was there. There were people ahead of us saying they had been waiting 10 minutes. The front desk agent was EXTREMELY apologetic. He is literally running around fixing things, attending to guests needs, they are very under staffed. Once we got in the room, our bed sheets were stained and we taken pictures and went to the lobby and they quickly corrected the problem. THEY NEED HELP. A mess. But the staff is awesome. Obviously the problems are above their heads.

the close proximity to the beach!

the pool was dirty and the roof/door leaks in the rain

Location was great!

The bed was so hard I'm having very bad problems with my back, even after 3 nights in my comfortable bed!

Beach front

We got back parking views and the units (we rented 2) were both very dirty and the plumbing was not working and leaked all night in on and the other had horrible water cieling stains we had to stare at beige falling asleep