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9 / 10 Guest Rating

The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, us

The Ritz-Carlton, Chicago - main view

About the Property

Luxurious Accommodations with Stunning Views

Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.

World-Class Amenities

Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.

Prime Location for Exploring

Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.

Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 79 per night. The one-time extra bed fee is USD 40 per night. The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with City View - Photo 1
King Room with City View - Photo 2
King Room with City View - Photo 3
King Room with City View - Photo 4
King Room with City View - Photo 5
1/5

King Room with City View

Featuring large picture windows, this room includes a flat-screen cable TV, a refrigerated mini-bar and a marble bathroom with a bath robe and slippers.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

King Room with City View Non smoking

Non-refundable
Room Only
20% OFF$785.5

$628.4

Includes taxes & fees
Executive King Suite - Photo 1
Executive King Suite - Photo 2
Executive King Suite - Photo 3
Executive King Suite - Photo 4
Executive King Suite - Photo 5
1/5

Executive King Suite

Featuring a living room separated by French panel doors, this corner suite also offers multiple views of the city's landscape and architecture.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Executive Suite, 1 King Bed

Non-refundable
Room Only
20% OFF$1,326.16

$1,060.93

Includes taxes & fees

Executive Suite, 1 King, Michigan Avenue view

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$1,682.16

$1,345.73

Includes taxes & fees
Deluxe One-Bedroom Suite - Photo 1
Deluxe One-Bedroom Suite - Photo 2
Deluxe One-Bedroom Suite - Photo 3
Deluxe One-Bedroom Suite - Photo 4
1/4

Deluxe One-Bedroom Suite

This one-bedroom suites includes a living room, flat-screen cable TV and city view. It has a marble bathroom and work desk as well.

56 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

SUITE ONE BEDROOM

Non-refundable
Room Only
20% OFF$1,532.59

$1,226.07

Includes taxes & fees
Double Guest Room - Photo 1
Double Guest Room - Photo 2
Double Guest Room - Photo 3
Double Guest Room - Photo 4
Double Guest Room - Photo 5
1/5

Double Guest Room

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 2 beds.

37 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 2 Double Beds, City View

Non-refundable
Room Only
20% OFF$669.74

$535.79

Includes taxes & fees

City View, Guest room, 2 Double

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$1,132.7

$906.16

Includes taxes & fees
King Room with City View - Lounge Access - Photo 1
King Room with City View - Lounge Access - Photo 2
King Room with City View - Lounge Access - Photo 3
King Room with City View - Lounge Access - Photo 4
King Room with City View - Lounge Access - Photo 5
King Room with City View - Lounge Access - Photo 6
1/6

King Room with City View - Lounge Access

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit has 1 bed.

39 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Club Room, 1 King Bed, City View

Non-refundable
Room Only
20% OFF$1,059.61

$847.69

Includes taxes & fees
King Guest Room with Lake View and Lounge Access - Photo 1
King Guest Room with Lake View and Lounge Access - Photo 2
King Guest Room with Lake View and Lounge Access - Photo 3
King Guest Room with Lake View and Lounge Access - Photo 4
King Guest Room with Lake View and Lounge Access - Photo 5
1/5

King Guest Room with Lake View and Lounge Access

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as lake views. The unit offers 1 bed.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, Lake View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$1,135.44

$908.35

Includes taxes & fees

Lake View, Guest room, 1 King, Lake view

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$1,208.78

$967.02

Includes taxes & fees
One-Bedroom Lakeside Suite with Lounge Access - Photo 1
One-Bedroom Lakeside Suite with Lounge Access - Photo 2
One-Bedroom Lakeside Suite with Lounge Access - Photo 3
One-Bedroom Lakeside Suite with Lounge Access - Photo 4
One-Bedroom Lakeside Suite with Lounge Access - Photo 5
1/5

One-Bedroom Lakeside Suite with Lounge Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as lake views. The unit offers 2 beds.

93 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Suite 1 Bedroom Lakeside

Non-refundable
Room Only
20% OFF$2,362.13

$1,889.7

Includes taxes & fees

Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa bed, Lake Michigan view

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$2,865.58

$2,292.46

Includes taxes & fees
Deluxe King Room with City View - Hearing Accessible - Photo 1
Deluxe King Room with City View - Hearing Accessible - Photo 2
Deluxe King Room with City View - Hearing Accessible - Photo 3
Deluxe King Room with City View - Hearing Accessible - Photo 4
1/4

Deluxe King Room with City View - Hearing Accessible

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$515.44

$412.35

Includes taxes & fees
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 1
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 2
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 3
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 4
1/4

Deluxe King Room with City View and Adapted Tub - Mobility Accessible

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, City View (Mobility Accessible, Tub) (1 King Bed)

Non-refundable
Room Only
20% OFF$521.19

$416.95

Includes taxes & fees

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Non-refundable
Room Only
20% OFF$515.44

$412.35

Includes taxes & fees
Suite, 1 Bedroom, Tower - Photo 1
Suite, 1 Bedroom, Tower - Photo 2
Suite, 1 Bedroom, Tower - Photo 3
Suite, 1 Bedroom, Tower - Photo 4
Suite, 1 Bedroom, Tower - Photo 5
Suite, 1 Bedroom, Tower - Photo 6
1/6

Suite, 1 Bedroom, Tower

1 King Bed and 1 Double Sofa Bed600 sq feet Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Suite, 1 Bedroom, Tower

Non-refundable
Room Only
20% OFF$1,459.41

$1,167.53

Includes taxes & fees

water tower suite, 1 bedroom suite, 1 king, sofa bed, water tower view, city view

Free cancellation
Before Jul 5 (2 days)
Room Only
20% OFF$1,851.23

$1,480.98

Includes taxes & fees
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 1
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 2
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 3
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 4
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 5
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 6
1/6

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

2 Double Beds380-sq-foot room with city views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Ceiling hoistEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Room 2 Double Beds City View (Mobility Accessible Roll-In Shower)

Non-refundable
Room Only
20% OFF$690.09

$552.07

Includes taxes & fees
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 1
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 2
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 3
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 4
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 5
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 6
1/6

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Ceiling hoistEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

92 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Non-refundable
Room Only
20% OFF$2,691.71

$2,153.37

Includes taxes & fees
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 1
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 2
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 3
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 4
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 5
1/5

Club Suite, 1 King Bed with Sofa bed, Lakeside

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Layout - Bedroom Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

93 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite, 1 Bedroom (1 King Bed and 1 Double Sofa Bed)

Non-refundable
Room Only
20% OFF$1,851.01

$1,480.81

Includes taxes & fees
Suite, 1 Bedroom, Lakeside - Photo 1
Suite, 1 Bedroom, Lakeside - Photo 2
Suite, 1 Bedroom, Lakeside - Photo 3
Suite, 1 Bedroom, Lakeside - Photo 4
Suite, 1 Bedroom, Lakeside - Photo 5
Suite, 1 Bedroom, Lakeside - Photo 6
1/6

Suite, 1 Bedroom, Lakeside

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

93 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

SUITE ONE BED

Non-refundable
Room Only
20% OFF$1,672.59

$1,338.07

Includes taxes & fees
Executive Suite, 1 Bedroom - Photo 1
Executive Suite, 1 Bedroom - Photo 2
Executive Suite, 1 Bedroom - Photo 3
Executive Suite, 1 Bedroom - Photo 4
Executive Suite, 1 Bedroom - Photo 5
1/5

Executive Suite, 1 Bedroom

2 Double Beds560-sq-foot room with city views Layout - Bedroom Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Executive Suite, 1 Bedroom

Non-refundable
Room Only
20% OFF$1,459.41

$1,167.53

Includes taxes & fees

Guest Reviews

9
Exceptional201 verified reviews
AI Summary

Guests highly rate the great old classy hotel and frequently praise the very clean rooms.

Categories

Cleanliness9.9
Service10.0
Location10.0
Room Quality7.9
Amenities7.9
Value for Money7.4
Food and Beverage8.9
Overall Experience9.9

Select topics to read reviews

G
Griselda
Verified booking
Standard Room
Stayed in Jul 10, 2025

"Good"

4.0

Bad customer service

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Jul 9, 2025

"Great stay in Chicago"

10.0

Wonderful stay with 5 star service. Exceptionally clean and modern.

Helpful?
L
Leslie
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Loved our time here ! All the shopping was amazing.

Helpful?
S
Shane
Verified booking
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.

Helpful?
S
Scott
Verified booking
family
Standard Room
Stayed in Jul 2, 2025

"Exceptional"

10.0

The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).

Helpful?
C
carad985
Verified booking
Family
Standard Room
Stayed in Jun 22, 2025

"Loved my stay."

10.0

I stayed at the Ritz-Carlton Chicago in November 2024, and it was an exceptional experience from start to finish. We had two rooms — a corner king and a connecting room with two double beds. Both were spotless and incredibly comfortable. The linens and robes were luxurious, and the beds were perfect for a restful stay. What really impressed me was the housekeeping team. Somehow, they always knew when we were out for an extended period, and like magic, we’d return to beautifully cleaned and refreshed rooms. The amenities were equally fantastic. We thoroughly enjoyed the pool, gym, and steam rooms — all well-maintained and relaxing. We were also upgraded to the Club Level, which turned out to be the highlight of our stay. I was traveling with a very hungry 20-year-old, and the Club Lounge did not disappoint! They served fresh, high-quality food throughout the day — from poached eggs and pancakes in the morning to sushi, steak and fish in the evenings. Every meal was delicious, and the service was top-notch. I especially want to mention the gentleman who worked the mornings at the Club Lounge during our stay — I regret not getting his name ( weekend of Nov, 7 2024.) He was kind, welcoming, and genuinely fun to chat with. You could also order any cocktail, and everything was included. The Club Level upgrade was completely worth it. The set up was roomy and just over all AMAZING. After staying here, I also visited the Ritz-Carlton in Boston, but it honestly felt more like a standard Marriott by comparison. The Ritz-Carlton Chicago truly stands out. I can only hope to return soon. Thank you, Ritz Chicago, for such a memorable stay!

Helpful?
S
swissexpectationschCH
Verified booking
Business
Standard Room
Stayed in Jun 21, 2025

"Great hotel and value"

10.0

Great renovated hotel would highly recommend. Excellent location. Good service. Amazing lake view. Excellent gym. I would definitely come back. I went on business but had some time off so the location helped to walk around and shop. I ran across the lake drive which is close by

Helpful?
N
Naemah
Verified booking
Standard Room
Stayed in Jun 5, 2025

"Exceptional"

10.0

Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

Best hotel line. Period.

Helpful?
M
Mirjam
Verified booking
Standard Room
Stayed in May 22, 2025

"not worth it"

4.0

The hotel is nice and the location is great, but that‘s about it. Valet was hard to find at arrival. Quality of food in club level was very poor and only little choices. I like to spoil myself but next stay in Chicago will be at acompetitor for sure.

Helpful?