Sheraton Ottawa Hotel

Bien situé

Le petit déjeuner moyen pas copieux , et la serveuse pas souriante

breakfast was not great for the money!!!!

The room was excellent, with a comfortable bed and a powerful air conditioning system that kept the room cool throughout the stay. The TV was modern and included access to Netflix, which was a nice touch. The elevators were also very fast, making it easy to move around the hotel. In addition, the front desk agent Mary who checked us in was professional, courteous, and welcoming.

There were a few disappointments. Unlike other Sheraton properties I have stayed at in different countries, the level of service felt limited. When we arrived late at night, there was no staff available to assist with our luggage. The only option provided was a luggage trolley for self-service. The same situation occurred at check-out, as there was no assistance available to help move our luggage to the car. The room lighting was also quite dim and relied heavily on table and floor lamps rather than stronger ceiling lighting. Another downside was the lack of basic amenities such as toothbrushes, shaving kits, and slippers. Additionally, housekeeping required notifying the front desk in advance to have the room cleaned.

The room itself was excellent. The bed was very comfortable, the air conditioning worked perfectly and kept the room cool, and the TV was modern with Netflix available. The elevators were also fast and efficient

regarding luggage assistance, as no staff were available to help during either check-in or check-out.

Localização

Café da manhã

Gute Zentrale Lage

Hotel ist in die Jahre gekommen, Ausstattung nahezu unmodern, parken sehr teuer bzw. kompliziert (nur Valet, gegenüber Tiefgarage)

Bien ubicada y mantenida

Le faltaría pileta