The Hermosa Inn

Had an amazing peaceful stay. I had completed a 7 day backpacking trip in the Grand Canyon, and the Hermosa Inn was a sanctuary to spend a few days at before flying home. Peaceful, small and personal appeal

The place is beautiful.. garden.. restaurant

The coffee machine in the room doesn’t work.. I ask for help and not help at all I asked for a wake call.. and no one call me.. when I went to the front desk.. just tell me that they call and nobody answer… I said the phone doesn’t ring.. if I have a flight you send someone to knot the door to be sure that I awake. Very disappointed

Everything was excellent. The rooms, food, environment, people .... Everything was great. My hat is off to the management.

The grounds are beautiful. Our room is was dated but very comfortable. Location was good, about a 30 minute walk to the Biltmore. Everything was clean and well maintained. All of the staff was pleasant and friendly.

Intimate, quiet, easy to navigate, delicious restaurant and bar

No notes!

A fine boutique inn that has a very thoughtful design to its casita rooms, great grounds, and fine staff that are pleasant to deal with. In addition, there is fine dining at Lon's located at the Inn. A very pleasant experience.

Very nice, private location. Pretty, well-maintained grounds. Very friendly and helpful staff. Nice pool area. Casitas are spacious, but a bit bland with plus-size "southwestern" furniture. Beds/bedding comfortable. Bathroom good; nice hot shower, but a bit more water pressure would be nice. Coffee pods for Keurig tasting stale; at this price range premium coffee should be offered. In-room breakfast portion size is (too) large; huge food waste. Taste is so-so. Service speed very good. Problems with clearing dishes (sat on porch for a full day); call-button may not have worked. Hotel restaurant LON has a very nice setting (especially outdoors). Service courteous. Food quality mediocre at best; fish entrees came out lukewarm. Taste not exceptional. Excessive portion size. Vastly overpriced (almost 500$ for dinner of two entrees, one side, one dessert and a mid-range bottle of wine). Restaurant rating alone would be "average" 3-star. Overall rating 4-star "good" because of the nice grounds and friendly staff.

I loved the grounds - the gardens, fountains, and fire pits were lovely! Nice touches of cookies in the afternoon and muffins in the morning. The pool was calm and never crowded. The deluxe casita had a lovely bathtub and fireplace. The owner introduced himself to us and that was very cool!

The bed was very firm. I requested a mattress topper but was told the only 2 they had were both in use. They should invest in better beds or more toppers as well as king sized pillows and pillow options. Keurigs should be replaced with nespresso for a more upscale feel. The shower at the pool area needs fixing. The shower in our room (108) didn’t get hot - I think the fixtures need to be replaced so it corresponds with the water temp. The food and service at the restaurant was just ok. Overall, this was a good property but there’s SO much potential for it to be great with a few changes.

If you're looking for a PERFECT resort experience, this is the place. Rated by Conde Nast Traveler as one of the Top 5 Resorts in North America, the service level here is incredible. Beautiful, historic grounds, quaint comfortable casitas, and a 5-Star restaurant/bar. Excellent wine cellar, 2 Sommeliers and a Bar Staff of talented Mixologists.

good variety and lots of fruit

The dining room wasn't clean