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7.6 / 10 Guest Rating

SureStay by Best Western San Francisco Marina District

1940 Lombard St, San Francisco, us

SureStay by Best Western San Francisco Marina District - main view

About the Property

Prime Location in Marina District
Nestled in San Francisco's vibrant Marina District, SureStay by Best Western offers free WiFi and convenient access to Fisherman's Wharf.

Comfortable Accommodations
Relax in guest rooms equipped with a flat-screen TV and coffee machine for a cozy stay.

Convenient Amenities and Services
Start your day with a complimentary continental breakfast and let our friendly staff assist in planning Bay Area excursions.

Experience the best of San Francisco at SureStay by Best Western San Francisco Marina District. Book your stay now for an unforgettable visit!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note: On site parking is limited and not guaranteed. Parking is on a first-come, first-served basis. This hotel has no elevator and is accessible by stairs only. The rooms are located 15 steps upstairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
Double Room with Two Double Beds - Photo 10
Double Room with Two Double Beds - Photo 11
Double Room with Two Double Beds - Photo 12
Double Room with Two Double Beds - Photo 13
Double Room with Two Double Beds - Photo 14
Double Room with Two Double Beds - Photo 15
Double Room with Two Double Beds - Photo 16
1/16

Double Room with Two Double Beds

The quadruple room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

33 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

2 double beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$179.51

$143.61

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
King Room - Non-Smoking - Photo 11
King Room - Non-Smoking - Photo 12
King Room - Non-Smoking - Photo 13
King Room - Non-Smoking - Photo 14
King Room - Non-Smoking - Photo 15
King Room - Non-Smoking - Photo 16
1/16

King Room - Non-Smoking

Air conditioning, a tea and coffee maker and a safe deposit box are provided in this spacious double room. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

King Room - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$183.3

$146.64

Includes taxes & fees
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 1
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 2
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 3
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 4
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 5
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 6
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 7
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 8
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 9
King Suite with Sofa Bed and Fireplace - Non-Smoking  - Photo 10
1/10

King Suite with Sofa Bed and Fireplace - Non-Smoking

This suite offers a fireplace. The spacious suite provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

50 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Suite - 1 King Bed, Nonsmoking, Sofabed, Fireplace, Walk-in Shower

Non-refundable
Breakfast Included
20% OFF$196.4

$157.12

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 4
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 5
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 6
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 7
Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed) - Photo 8
1/8

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

1 King BedRelax - FireplaceInternet - Free WiFi Entertainment - 43-inch TV with premium channels and NetflixFood & Drink - Mini-fridge, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - LED light bulbsNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskMicrowave

SUITE, KING BED, SOFA

Non-refundable
Breakfast Included
20% OFF$214.11

$171.29

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 6
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 7
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 8
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 9
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 10
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 11
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 12
1/12

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - Free WiFi Entertainment - 43-inch TV with premium channels and NetflixFood & Drink - Mini-fridge, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - LED light bulbsNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskMicrowave

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$168.25

$134.6

Includes taxes & fees

Guest Reviews

7.6
Very Good465 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the good location.

Categories

Cleanliness7.0
Service8.5
Location8.6
Room Quality7.5
Amenities6.5
Value for Money7.5
Food and Beverage7.5
Overall Experience7.6

Select topics to read reviews

K
KevinfrFR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Passable sans plus."

5.0

Pas tres loin du fisherman’s wharf. C’est pas trop trop cher.

Forte odeur dans la chambre, impossible d’ouvrir la fenetre pour aérer, detecteur de fumée de brancher, frigo ultra bruyant (j’ai du le debrancher). Place de parking, alors y’a un parking 1er arrivé 1er servi, sauf que meme s’il y’a des places il y a des plots oranges, car il y a les clients best western et les clients booking qui passent apres. De plus le parking est exigu, ne prenez pas de pic up. Gratuit oui mais pas grand. La porte de douche dans la « suite » ne tient pas fermée (obligé de mettre un bout de carton pour la bloquer). Plainte devant la cheminée toute decollée… bref ca vaut 2 etoiles pas plus, le patron se vente de rouler en ferrari exposé dans le garage d’a coté, il ferait mieux de refaire son hotel.

Helpful?
P
PavlaczCZ
Verified booking
family_with_children
Standard Room
Stayed in May 17, 2026

"Very good location, the room was ok."

7.0

Good location, convenient parking

There was light in the room the whole night even with curtains closed, the socket was broken and dangerous especially for kids, one day there was only almost boiling water in the shower.

Helpful?
P
PellegriniusUS
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"This place is gross."

1.0

Nothing.

Tv didn’t work. Falsely advertised In photos. Yes, it looks renovated, but it’s extremely disgusting and dirty. Plank flooring lifting. Hairs in the bed. Floors black and dirty. We ended up leaving. It felt dirty and like a health hazard. Smelled weird.

Helpful?
M
MarcogbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Good"

6.0
Helpful?
J
JuscienenoNO
Verified booking
family_with_children
Standard Room
Stayed in May 7, 2026

"Puikus susisiekimas, arti lankymo vietu."

9.0

Šektiek triuksminga nakti is kolidoriaus. Bet seip viskas gerai, nemokama aikstele ,mazyte bet uzteko mums vietos.Pusriciai patiko, minimalus bet uztenka.

Helpful?
M
MariegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0

Good location... good size rooms

Breakfast

Helpful?
D
DanausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Best value and wonderful staff"

10.0

The location was perfect for walking to the piers and had awesome little restaurants, coffee shops, and scenery Was beautiful

Helpful?
O
OlenausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Good"

3.0

Overall, the hotel isn't bad. Its main advantage is the location in a wonderful neighborhood. Street noise isn't very noticeable because the rooms face an inner courtyard.

However, there are some downsides. The parking is extremely tight; you have to unload all passengers and luggage first and then somehow squeeze out of the car yourself. The staff is also very loud, and it was unpleasant being woken up by their shouting. The condition of the rooms is mediocre: the toilet paper holder was broken, so the roll was just sitting on the toilet tank. What’s worse, it wasn't even a new roll — they didn't even bother to change it after the previous guests. I’ve never seen anything like it before.

Helpful?
B
BrianusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Front desk staff dismissive when informed of problems. No attempt to correct issues."

2.0

Conveniently located in Marina District Room was clean. Housekeeping staff helpful

Paid for suite with fireplace. Fireplace did not work. Informed front desk and was told “it doesn’t work” TV remote not working. Smoke detector missing with loose wires hanging from bracket. Electrical outlet under desk not secured into box and was sticking out past wall with bare wires exposed. Toilet paper holder missing with exposed hole in wall. TP roll’s sitting on floor beside toilet When hair dryer plugged into wall socket bathroom lights turn off

Helpful?
B
BrianusUS
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Good"

2.0
Helpful?