Quality Suites Atlanta Airport East

This hotel room dirty except for the lobby. The reception was almost nonexistent. Dirty curtains in the room, broken mini fridge, beds were smaller than queen sized, bathroom tub was disgusting, storage room open door with broken equipment inside in the hallway, elevator barely works, and there was no way to find a stairwell. That bathtub was so dirty in 320 we didn’t even shower since we were only staying one night. I was also charged a surprise $60 deposit that wasn’t included in the reservation once I got there. I had to swipe my card twice. I heard them charging someone else a $100 deposit when I walked past reception to leave at one point. They kept the deposit without any reason behind it. There was also no parking and everyone had their cars parked any type of way in the parking lot. I’ll never be staying there again on my next visit to Atlanta or recommending.

Do not stay here.In June 2025 our car was damaged in an attempted theft/break in during the night and caused thousands of dollars in damage. There is NO security. NO gate. They are right off the highway. VERY DANGEROUS. Mr Patel, the hotel manage, who initially promised to fix the damage due to their negligence in protecting the cars there is not responding to my emails, texts or voicemails. We will be taking them to court. LOOK AT MY PICTURES. STAY AWAY. VERY UNSAFE AREA.

Felt very unsafe at this property. The outside appearance within itself was terrible, parking lot was already full with no where to park but on the street. Rooms didn’t look good

I didnt like my experiences didnt give us enough towels to begin than wouldn't give us any. The pool was down, the room key had to keep getting reactivated. The wifi was horrible and the tv kept not working just loading. Blankets look dirty and tub

Quiet

Overall: below average 1. Outside: looks abandoned parking lot full of cars that never move and make parking almost an impossible task even though we had a compact one. Green areas had better times. Sign well behind a gas station, so if you are coming from the other side of the road, you can easily miss the sign. Would never think that is the hotel because the picture in Expedia website are misleading. 2. Pool: completely abandoned. 3. Room: heavy cigarette smell in the bathroom, even though there are signs saying 100% non-smoking. 4. Service: requested towels twice, they never supply them and when finally called I was told I needed to bring the dirty ones to the front desk, so they could give me fresh ones. Never heard that before! 5. AC in the room: super noisy. If you sleep over the light side, good luck! 6. Breakfast offered: limited time until 9:00 am only. Most places this service is extended until 10:00 am (are we on vacations or not?) Cups for water and juice can work for a toddler (extremely small), coffee cups small as well competing with the other ones to see which one carries less fluid. Expedia should upgrade the pictures and details for this "hotel". Don't really care if they have side business here, but the amount of cars around the hotel that did not move at all in two days: 1- did not correspond to the amount of people seeing walking around 2-looked like the parking sites for airports. This is something should be communicated ahead of the reservation.

Very friendly staff there were just some parking challenges for some reason.

Bathroom showers weren't the best but overall a decent stay for 1-2 nights

The overall condition was not good. Appears the hotel is a “ Home” to the hoteliers family who stand around. It also appears to be an extended stay hotel… the pool is not in working order and the grounds are a mess. I can not recommended. 2 stars

It was a family event. Part of the reason I chose this hotel was due to the pool, which was not filled, the coffee machine at the breakfast area did not work all four days and there was no intent on fixing it. Overall cleanliness was certainly an issue.