Best Western Plus Pioneer Park Inn

I’m not sure if this a new property that is not finished or an old property that is being renovated. The front desk has a partial countertop. Some of the carpet is looking dated. However, the place was clean and safe. No issues checking in but there is a hundred dollar damage fee you have to pay upon arrival. It will be returned upon checkout. Our king size bed was enormous but the mattresses are starting to have a permanent contour in them. We never got our TV to work on any channel. They have a free breakfast which was convenient and tasty. Our check out was quick and easy. No mention of my deposit. I’ll have to wait to see if that is credited back to my card. I would stay here again and bring my family. They do have an indoor pool but we don’t use it. Overall, not a bad place to stay for a few days.

The hotel was okay. The employees were all nice, and they were all hard workers, which leads me to believe maybe there aren’t enough employees. The rooms themselves were clean, the rest of the hotel was tidy but not necessarily clean, a lot of un-dusted, grubby surfaces. The pool area had not been cleaned in the span of 13 hour period, and it was not in a very clean state. The hotel is maybe going through a renovation, so the interior looks nothing like the pictures. You get the feeling being here that the owners are on the brink of the decision to either make some renovations/upgrade or let the hotel slip.

This place seems hidden from view. It is quiet, and in good condition. The breakfast is adequate and the coffee bar in the lobby is great.

We stayed with our family for a soccer tournament. The staff was friendly and mostly helpful. Our first room had mold all over the curtains so they had us move rooms, which was a hassle with 3 kids including a 4 month old. Our tub drain was clogged or something and drained incredibly slow, there was still some small amounts of mold on the curtain in our second room. One pillow case when we arrived had blood stains on it. Our friends room next to ours was missing the smoke detector. Overall, this hotel wasn’t worth the price.

The staff and breakfast were great

B

Night shift staff is always amazing, I feel very welcomed whenever I check in. Her customer service is top notch and she should definitely be acknowledged for her outstanding customer service. I will always come back.

Our room was large and comfortable. The WiFi worked well. Relatively convenient for airport and museum but not for downtown or restaurants

Most of the staff seemed disinterested. Reception staff slouched behind desk fiddling with their mobile phones. Most were adequately helpful when engaged but overall this wasn’t a warm welcome. Most food at breakfast had run out well before the end of serving time

Nice place.