Omni Charlotte Hotel

Very neat

Service, staff

It is always a pleasure to stay at the Omni in downtown Charlotte, they have the best staff ever! The attention we receive from Jsean, Chamissa, Joe, Steph, Debbie and Celssia is always on point! Jsean, Front Desk Supervisor is always accommodating and so is Chamissa! They really make us feel special and always exhibit professionalism and excellent customer service. Joe Camara is a Superior Bellman - so helpful and courteous! Thanks to Steph as well for providing great service. Special thanks to Debbie who works the hospitality room! Debbie is eager to please all guests with her warm and pleasant personality! Celssia, Superb Bartender, always a pleasure to see you! Overall, Jsean ensures our stay at the Omni is wonderful! Besides being located near the events we attend, the quality of service we receive makes Omni our top hotel to stay in because of the way the staff makes us feel! Thanks for making us feel so valued! B. Curry & Ava B

Great hotel ! Right in the heart of Uptown Charlotte, NC. Easy walking everywhere including the Spectrum Center for basketball games! Great service and staff!!

Amazing staff and the hotel restaurant was exceptional

The Omni Charlotte beat my expectations… The staff was very very nice. Parking was easy and the rooms were clean… I was there for a meeting and the bathroom facilities were clean. The food was good… Everything was very enjoyable and the location was close to lots of great restaurants.

I visited the Omni Charlotte for a business meeting. The room was clean, well-appointed and ideally sized for a business traveler. There was a pedestrian bridge to the building where my meeting convened each day. The fitness center is not exclusive to Omni so it holds your ID while at the facility (inconvenient) and will not allow you to leave the premises with a towel needed to mop your sweaty brow. Some of my colleagues complained about street noise but it was not a problem for me. The Omni's proximity to the 24-hour Red Eye Diner is a great feature. Omni Charlotte's strength is the warmth, courtesy and professionalism of its people. Even when late for meetings, I couldn't cross the lobby fast enough to avoid a friendly greeting, a helpful suggestion or a bottle of water. Greatly appreciated! Omni Charlotte prioritizes hospitality and it made all the difference between a good stay and great stay. Clarissa, Yasmin and Tsega are part of the front office team who provided outstanding service during my stay.