Hilton Dallas Lincoln Centre by the Galleria

I have a bad experience to this facelift, what’s you book is not what you get day will tell you to pay extra just because you are there already but all other things are perfect that the only bad experience I have with this property.

I like the staff on the hotel bar

Loves the staff the environment and the locations

Nice hotel for the bed to be uncomfortable hard.

The shower was clogged and there was water on the floor when we arrived. It wasn’t obvious until we used the shower and it backed up in minutes. Then the hvac wouldn’t switch correctly and the tech had to come fix it. Several times the elevators were very slow, only one or two appeared to be operating despite there being many more available. The front desk staff were not as friendly as I’d expect and valet was understaffed and slow despite calling ahead. The shuttle to and from the Galleria didn’t run late enough for even a reasonable dinner reservation, so we drove ourselves and had to park during peak holiday traffic. For the price and prestige I expected a lot more from this hotel.

Very nice and comfortable

I really love the location of the property. It gave me a chance to experience different venues and restaurants in this area.

I was waiting on the shuttle from the galleria for over 4 hours and that was unacceptable. I was told that they would come every hour on the hour but was express that they had became extremely busy during that time frame.