Quality Inn & Suites Stillwater

We didnt know until we got there that the hotel next door was essentially a homeless shelter. The front desk staff weren't particularly welcoming. It waa 90+ degrees outside & the air conditioning was turned off in the room. It took 3+ hours for the room temp to be tolerable. All hotels should have tall elongated toilets. I felt like i was practically sitting on the floor using the bathroom. The beds were comfortable.

Room smelled musky felt damp, rusty metal fixtures, can hear people walking on the floor above. Beds were ok. Staff wasnt very friendly.

This hotel was a big step up from our two previous hotels we stayed at in Stillwater. But the biggest letdown was the breakfast. On the first morning, there was an attempt to serve eggs and a potato scramble. But none on the following two days. Boiled eggs in fridge had gone bad. No fresh fruit. No pastries.

Room smelled like mold and pee

Location easy to get to. The breakfast was very basic with mainly cereal and toast to have.

The mattress was very firm and I was not used to that

The hotel was fine. Shows many signs of wear. The beds are very uncomfortable.

Overall good. Room was spacious. Bathroom was well stocked. Clean & fresh sheets. The faucet was a little loud, but not a big problem for me.

Mattress was not good. Saggy Stains on pillowcases. I could tell they were clean but permanently stained. I would not stay here again. I felt sorry for the male staff behind the desk. He had been at work for 30 hours as his relief didn’t show up.

The AC worked well in the room. The beds were actually comfortable, and it was quiet. Location was convenient for our stay in Stillwater.

We were staying there to attend a wedding, so requested 1/2 hr early check-in to allow time to change attire, etc and depart to be ontime at the venue. Also requested 1st floor room if possible (no elevator). After booking, I received email from hotel indicating both requests could be accomodated. On arrival - neither. Actually was told it was unreasonable to ask since I had used a booking service for the reservation. Was told rooms were not ready - although neither floor had cleaning carts out !! They did offer to change to 1st floor room, but considering time, we couldn't wait longer (daughter and wife already started getting ready in our vehicle). Very outdated facility. Breakfast - did not eat as the food cover was so dirty/greasy, didn't need to be sick. Room keys 1 worked, 1 didn't and none worked morning of departure. Several others had same issue with keys not working on return to room after going to the breakfast area.