Extended Stay America Suites - Birmingham - Wildwood

AC worked

No hot water pressure

Good location.

Poorly maintained No outside door locks. Broken security lock. Coffee empty. Did not feel safe.

The staff upon check-in was very nice. The location is perfect with a lot of restaurants & stores nearby.

The hotel room was NOT fit to accommodate anyone. The kitchen had a stove & a refrigerator, BUT it had NO cookware, dishes, OR utensils; when I asked, the staff said they had none to rent/use for the duration of our stay. My fiancée & I had to use more money to buy fast food, although I was planning to cook. Attached are the way the room looked UPON ARRIVAL.

The room had a refrigerator and full kitchen in it. The bed looked nice. The outside of the hotel had a brick look that was nice.

Let's start with the most startling thing I didn't like. I paid through the app and the booking app said if anyone at the hotel ask for money to click a link. After I got there it was full of police the guy who work the front was outside chatting with a friend and told me to wait. I had to wait about 20 minutes till he finished his conversation before he would help me. Then as he was checking me in he asked for more money and keep asking till I showed him where the app said report if the hotel ask for more money then he eventually just dropped it. The rating was 7.8 and there's no way because he said expect really loud noises because we're doing renovations. The outside doors didn't work the entrance was blocked off by an old car with no one in it. There's no real breakfast just like 3 snack bars and hot water and coffee. There was damage to the door like someone tried breaking in and the ac didn't work. They also charge if you want your room cleaned but my room was ok. The lights were very dim and just didn't seem natural. Overall very disappointed with my stay there and I couldn't even list everything that was wrong because it would be like 3 more pages

Nothing

Everything

It was a very enjoyable place. It was peaceful, pleasant, and very clean. The clerk Mrs. Sarah was very helpful. She a solution for all the problems.

The T.V. didn't work, it did not connect with the remote. The toilet had issues, but Mrs. Sarah said low water pressure.. I couldn't get another room, it was full.

It’s a deluxe room 1 bed and a sofa and refrigerator and a stove and a microwave so you can cook for your kids and save money

The Toilet kept getting clogged up and the air conditioner is dirty and will make you or your kids trigger their allergies and it’s loud and the staff will blow up your room phone before check out .