Omni Scottsdale Resort & Spa at Montelucia

The pool side

The fact no microwave in room that was given us at the back of the Spa resort no fans for us outside so outside was a bitten up moment Blond hair was all over the bath tub after room service and a broken nail nude color was left in front of the tv The cafe gave us cold pastries I bought 6 they were all cold. I asked for microwave to the room. It never arrived In the Spa I was given a very scornful rub on dry skin told to hit the shower the scrub was not total body Berger the lotion these things I repeated in my room to get it done right No one was clear on what I wanted My card was held to check in hundreds was taken off my card then I was told it’s 3 days for it to return to me,,, I did not feel welcome I would not consider going in the spa as for the money my body came out half untouched I hope this helped the towels I had to ask for them to be loaded room service left 3 towels for 3 people no face rags nothing 🥹🥹🥹🥹🥹the grounds a very pretty took lots of pics everyone’s over 6 raft tall so the beds were too small Again the woman at check in was not trying to help us at all is all I have to say….

Stunning scenery on every corner. Rooms were spacious and very clean. Staff were lovely.

Service was really slow. In room dining had a 22% service charge + $5 delivery. We paid $40 for two hotdogs. Very expensive! Not within walking distance to a single thing. You will spend a lot of money on ubers here.

Access to pool. Close to other activities in area.

Excessive prices. Getting stuck in garage elevator for 5 minutes. The rude valet that approached us upon arrival. And the ice machine that didn't work.

Everything was AMAZING

Great experience with staff. Very friendly and helpful. Followed up on any requests always checked in on our needs. I had my two grandsons 5 and 3 and they treated them like high roller guests. Dana Ruocco is the pool Gen Manager was very helpful and helped make our stay great and her staff had the same attitude.

I cannot say enough good things about this resort. It was absolutely beautiful and the staff was extremely thoughtful and kind to us. It couldn't have been a better destination for a girls trip! We enjoyed the pools, the spa, the views of camelback and the location which made it easy to explore Scottsdale. I can't wait to return!

My wife and I spent 4 days to celebrate our 30th anniversary. The grounds were well maintained. The view of the mountains was a nice treat. The pools are clean and enjoyable. We really enjpyed the fitness room and the spa. Drinks at Crave coffee shop were very good. Staff was professional and helpful.

Loved the shower in the bathroom and the outdoor patio. Food was yummy and restaurants were beautiful. Grounds were pretty.

My only suggestion is that they regularly sweep/use net to remove leaves and debris from the pool. I also was annoyed at the $30 per night charge to park on site. There was PLENTY of unused open slots. With the resort fee and high prices for everything on site, I felt like the parking fee was an unnecessary way to gouge us for more money.

Carlos was great and food was delicious

Beautiful property. Amazing staff.

Parking is $30 for self parking $35 for valet