Red Roof Inn & Suites Oxford

Location, it was close to where I needed to be for work

I didn’t like the front desk process. I got a call that morning from the property confirming my reservation. I said yes I’ll be there around 5ish. I selected pay at property on booking.com. It says you have until 6 to cancel and they’ll charge you half of your reservation. Why was my card charged that morning and when it declined they canceled my room. Of course the money wasn’t on there because I was instructed to pay at property (once I got there). My room was cancelled before 6. When I arrived I had to get assigned another room. It was an inconvenience because I feel like all of the instructions or expectations should have been listed on booking.com that way I wouldn’t have checked in to surprises. Also, the phone in the room is just there for decoration. It has no cord.

The staff was terrific and very helpful. Our room was dingy and not quite clean. I've stayed in other Red Roof Inns that were just fine, but this was felt very run down and dirty. I would not stay here again.

It was a very nice hotel the staff was very nice and clean

Quiet and as clean as it could be.

Cost and the room needed a bit of maintenance.

The staff were GREAT!!!! They had snacks refreshments for people. Quiet place. Did everything they could to make it comfortable for our stay. Airconditioning worked great.

The hotel charged us more after had already prepaid 9 months ago. We had to stay no rooms anywhere else cause of race weekend.

It was a nice stay. The place is older, but clean and comfortable. I would stay there again. The staff was nice!

Carnival on one side and sewer plant on the other. Ok inside, but really in need of updating.

Had 2 issues woth the toilet not flushing or overflowing. At time of 1st incident informed the desk that the phone in room did not work. When the 2nd incident occurred still could not use phone on room. Had to find phone number to contact hotel. The room was spacious. The bathroom is on need of updates The exterior need some TLC.