Days Inn by Wyndham Mooresville Lake Norman

Unfortunately, there wasn't anything about the place that was nice. The man working the front desk seemed nice, but ultimately he didn't honor his word. He said he would give us a refund, but when contacted by Booking.com, who he said I had to make the request through, no refund was given. Either he was not honest or the folks at Booking.com were not.

I was traveling with my young son, and I booked the room online thinking the it looked inexpensive and clean. I was so wrong. The first red flag was a broken entry door to the lobby and a plexiglass cage protecting the hotel staff. The feel of the place was that bad things must have happened here. Ignoring this because we were so tired, I got the key and took my son and our bags to the room. The second red flag was a man talking loudly on a phone using foul language. But, I pressed on and got all our bags in the room. Once inside my son went to the bathroom but found the door wouldn't close completely. He came out of the bathroom and pressed the door closed but it wouldn't reopen. I called the front desk to let them know what happened and we were offered a different room. The second room had a foul, musty odor, and we found black mold growing under the sink. It was in plain view and easy to spot. Choosing not to stay after spotting the mold, I requested a refund. Neither my son or I touched anything in either room aside from setting our bags down and testing the bathroom doors. We were only at the hotel for about 20 or 30 minutes total. Because I booked the room through Booking.com, the person working the front desk said I would have to seek the refund through Booking.com. He assured me he would issue the refund to them if I requested it. Even though we barely entered the room, no refund was given. Hugely disappointed with both this hotel and Booking.com

Not much to choice to eat, so we just skipped it.

Did not like the uncleanliness of toilet and floors. The noise was exceptionally disturbing. Also, there should at least be four towels. One for wiping down and the other for hair.

The beds were comfortable and the AC worked.

The pool was closed and full of dirt. The shower was clogged. There was no where to hang clothes.

The lady wouldn’t let me park my truck and trailer by the front of the building witch is the only all lit area with cameras unless I bout a battery powered fan off of her

The location was conveniently located close to work

The floor was very dirty. Could not see the dirt by looking it. I walked barefooted and my feet turned brown from the dirt on the floor.

At check in they gave me the room 135, when we got there the room was completely, it was not cleaned, beds undone and trash can full. We returned to the lobby and gave me another room 233 this time, we found tortillas and cheese in fridge for previous guest I think, also the floor was very dirty, we could see it because our daughter’s socks got dirty immediately, towel on the bathroom’s floor turned brown with dirt and one of the towels above the toilet had something on it that we couldn’t notice what was.

See answer above.