Steigenberger Airport Hotel Frankfurt

This is not my first time at this hotel. Overall, it's nice to go back to a place you've been to and come back because you were satisfied. I went back because the location is great, the hotel is very nice, the food is excellent, but still, there was one problem in the room. The air conditioner didn't work properly, even though instructions were left on how to operate it, the mode selector was on automatic mode with no option to change. I went to the reception, they promised they would send someone to take care of it. Apparently there was someone, but still, when I went back to the room, it was possible to control the temperature, which was still on the lowest setting, but not the fan power, so no problem was solved. It was very hot and it was impossible to cool the room, which is a shame.

I was requested to change the room because they gave me not same room tgat was on foto,the good thing that they do

Everything ok

A quality, traditional hotel at the rates of generally cheaper chains. Shuttle bus service to and from the terminal, excellent bar food.