Citizen Hotel

Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .

Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for

They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.

This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book

価格も安く建物も部屋も綺麗でWIFIもしっかり繋がりました。難点は冷蔵庫が無い事と部屋によるのかもしれませんが滞在した部屋には窓もありませんでした。立地はブルゴスストリートの北端から徒歩3分くらいのところにありコンビニや飲食店のあるエリアへ行くためには毎回それなりに歩く事となりますが危険を感じる事は無かったです。コスパ重視の方にはオススメです。

The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.

New and the price is just right. Thanks

Terrible hotel and very poor conditions. Terrible service as well. Will never stay in this hotel again!

It's clean but the aircon was under your bed and kinda hot. The bed was not okay.

Staffs are very friendly and easy to approach! Thumbs up!