Hampton By Hilton Hamilton Park

Another comfortable stay. Staff helpful.

It was much more expensive on this occasion compared to in March/ April for the same facilities.

Clean, fresh, well maintained

N/A

So friendly helpful and clean went above and beyond for us will defo be back

It’s the little things that make the difference and those weren’t really present for our stay to be honest. We stayed here for 1 night because we were attending a wedding at a nearby hotel and they didn’t have any rooms left so we booked this as it was only 10 minutes away. We got back to the room late and were exhausted as we had also attended a wedding the day before so we wanted to chill out and watch the Scotland game. The TV wasn’t working. My husband is fabulous with tech and he couldn’t sort it so we soon realised to have this fixed we would have had to call down to reception and would probably have had to move room but after our two days of weddings, this was the last thing we wanted to do! So we couldn’t watch the TV in the room. For £150 for one night this isn’t great to be honest. Breakfast was also a bit of a shambles. My husband and I ended up eating our breakfasts separately because he went up first and by the time I went up to get mine, I had to wait for more food to come out. I had already popped eggs and beans on my plate and had to wait over 5 minutes for sausages or bacon to be put out. There were 5 or 6 other people gathered waiting too and it was hot and uncomfortable. My food was then cold by the time the sausages and bacon came out. The receptionist asked how our stay was and when my husband brought up the TV she instantly blamed a potential fuse outside the room which wasn’t what caused the TV issue and instead of potentially offering some kind of goodwill, she sent us on our way. Like I said, for £150 for 1 night we would have expected a better breakfast service and a working TV. Wouldn’t book this hotel again.

An excellent hotel. The staff could not be more helpful.

Liked everything.