Hampton Inn & Suites Grandville Grand Rapids South

Lights flickering and a generator when there was no storms at all Made For an unpleasant stay

Easy checkin, elevators conveniently located, room spacious w frig, closet, bright bathroom. There were a lot of pillows but small size on the king bed. breakfast was ok. tip: ask for top floor so no one walking around above you

The facilities were nice, and the location was great.

I made the reservation, but my aunt's family was going to stay at the hotel, so I made the reservation under my aunt's name. When they arrived, they were told that there was no reservation under her name. Even after showing the reservation confirmation text message and confirmation number, the front desk staff simply and rudely stated that it could not be honored without offering any assistance. As a result, I had no choice but to drive to the hotel myself to complete the check-in process. My aunt's family had to wait in the lobby until I arrived. My aunt was very upset by the way she was treated and even felt that she was being discriminated against because of her ethnicity

Breakfast was good. Very fresh and clean

There wasn't enough towels in our room for the next day and the front desk said there wouldn't be any ready till later. So my husband and I had to share a towel in the morning. Also no pool towels for the kids after they got out of the pool.

Very clean and comfortable

Nothing

Gym . Room. Coffee in reception.

Breakfast was poor. Soft cereal. Generally it was really unhealthy choices.