Ingagi Park View Lodge

Everything! What a good place, staff, facilities. They was very kind to us, respectful and friendly. We love this place

The room floor was too cold.

Great location, very friendly and accommodating staff, beautiful gardens. The food was good.

Our room was cold in spite of the fireplace and hot water bottle.

Modern and well laid out

All of it but it's the staff that make this place so special. From Ibrahim's foot massages, to the attentiveness of the staff at all times following us round with a portable fire, making the fires in our room, cleaning our hiking boots and the food in the restaurant is sublime. Couldn't have had a nicer stay! The view of the volcanos is incredible, and the hotel arranged our bisoke hike transport and it was great.

Make sure the hotel is providing reasonable and local taxi rates, we had to provide external prices for reference and they were alot cheaper....

Very friendly staff, good location, fireplace in the room

Although it was cold, doors and windows were open all the time. Because of this, the places in the lodges were heated with a charcole device, that was unhealthy and not very sustainable.

The fire in the room's fireplace each evening was wonderful and cozy. And enjoying a cappuccino while looking out at amazing mountain views was lovely.

The staff was very hospitable. The cook was very accommodating to our needs. The scenery is gorgeous.

Nothing

Everything about this place was excellent. We stayed for one night but arrived quite early so had 2 lunches, dinner and breakfast around a planned trip to see Golden Monkeys in the National Park. The bungalow style accommodation was wonderful - huge, very private and set in its own garden and with a powerful shower. Staff set up a fire and hot water bottles during dinner service to ward off cold winter nights - we felt very pampered! Food and service uniformly excellent, from cheerful front desk staff to attentive waiter and bar staff, and a personal welcome from the hotel manager. It was lovely to be looked after so well. The grounds were very nice and we took a short walk out of the lodge which was also interesting and nice.

Nothing at all - one of the nicest hotels we’ve ever stayed in