FabExpress Malad Residency

The room provided was not as shown in the pictures. The room was asked to clean. There were mosquitoes, cockroaches, bathroom had broken fittings. The wifi didn't worked at all. I even requested to change the room, but they didn't had any. It was a pathetic stay.

Very poor location, very poor services, and I suggest Expedia not do associate this type of hotel where your credibility gets damage. now i am very unhappy with Expedia and the experience

The location is opposite Malad Railway station and is in very close proximity to public transportation. staff need to be groomed in customer services and in dealing with customers. A request or question asked takes the staff tow days to answere or is not understood by them. We were given a room on the 05th Floor however the lift access to the fifth floor was locked. We had to carry our bags and shopping one flight of stairs tot he fifth floor. Breakfast menu was limited and the same every day even though we were willing to pay for a different menu. We would only go back to the hotel if another choice is not available at time of booking our stay.