Americas Best Value Inn & Suites Kansas City

Nothing

I reserved a room through Booking.com, and stayed November 12th. I would like a full refund as this was the WORST hotel I have ever stayed at! The pictures online did not represent truthfully the accommodations provided. The headboards were peeling, and had SO much dust on the top that was not only disgusting to look at, but kept making me sneeze, and I could not breath at night. The beds did not even have bed skirts. The wall in the bathroom was ripping off, and the tub looked like I would get more dirty than clean if I took a shower in it! We woke up to the neighbors having a quarrel at 6am. The entire experience made me feel so unsafe. I have provided pictures to prove how awful the hotel was.

The view of the pool and highway

The place was disgusting and has roaches crawling everywhere.

Bad service

NOTHING

Nice staff, however, the hotel is basically an abandoned crack house. Still, nice enough staff and clean sheets.

I was a little dismayed by the condition of the property when I drove up. I was given room 222. When I opened the door I was greeted by a stench. Most of the lights didn't work. The bed was unmade, the carpet was dirty, the sink was filled to the brim with a brown liquid, there was a puddle on the floor, the bathroom door was broken in and had a fist sized hole in it. The bathroom was filthy. There were no towels, washcloths, soaps or anything. The room was unfit for human habitation and I wouldn't even have let my dog sleep there. I immediately returned my key, told the attendant the room was unfit and left. These are the kindest words I could find to describe this property.