Glow Inn Siem Reap

Location was ok. First room proposed a very small compared to what was seen in pictures. Room upgrade was offered at no extra cost near the pool. The staff was very helpful in helping with luggage.

The shower and toiler at same level. So floor very wet after every shower.

Super nice staff, big room, nice pool. Good location but take grab anyway

Nothing

I know it was Songkran but massive parties right outside our room. 30 to 40 people screaming until 4.0am in the morning every night and kids screaming in the pool from 5.0am made it impossible to get any sleep. Staff seemed unable or unwilling to stop it. Management needs to take a good look at this and put signs up with rules like pool hours 8.00am until 10pm and it needs to be enforced. Receptionist Ryia, cook Small and the lads that work there are really good and did everything they could for us but without backing from management can’t really do very much. Not sure if we would go back again and we’ve been several times and have booked in lots of family members. Management (if there is any) need to address some issues.

Small noise from pub street bar..

I like how this property near the pub street so food is really accessible. BUT the towels and the bed sheet is dirty, the towel has bunch of not sure if it was makeup stains

All is good

It certainly offers value for money and is very close to Pub Street, the night markets and other streets for many food choices and drinking choices if you're into that. Reception staff are very friendly but outside of reception the level of English spoken is low. The restaurant staff for example (excluding the gentleman on breakfast) have a very low level of English which for a hotel with international clients is poor I would suggest.

I had several issues with my internet crashing during my 5 days in my room (504) including the last evening when the internet was off everywhere for the whole night. The place is a bit run down and I had to take the pillowcase off once and I was shocked at the stains on the pillow. It should have been replaced years ago! The inclusive breakfast was passable but nothing exciting! You WILL hear noise from the nearby bars until 2AM or later!