AKZENT Hotel Altenberge

Everything

Nothing

traumhaft geschlafen, werde Wiederholungstäter. Freundlicher Empfang, Frühstück übersichtlich, zeitlich Restaurant leider nicht nutzen können, schöne Zusammenstellung Speisekarte. Seien in einer "Umstellphase"(fällt nicht sonderlich auf bzw. beeinträchtigt nicht)

Breakfast was good.

Caution when booking this property through Expedia. We traveled to Germany from the United States, and when we arrived there, they did not have our reservation. After finding someone to speak English, she was able to locate the reservation, however, they were not prepared for our arrival. It seemed to be an inconvenience for them that we were there. We asked about a lift/elevator to get our luggage up to the room on the third floor. We were told they had an elevator, however, the elevator only went to the second floor, and we had to take some steep spiral staircase up to the third-floor, and had to haul our heavy luggage up to the third-floor by ourselves, which included my 73 year old mother. We were not happy that help was not offered to move our luggage to our room. We left early the next morning to move onto our next travel location, and there was no one at the front desk to check us out. We waited around, then finally left. Positives: Parking was close to building Room was clean Beds were comfortable

Volle Vertrauen auch wenn es draußen dunkel ist und später kamen als geplant. Konten reinkommen, Schlüsseln von Zimmer lagen beret. Also alles gut.