Red Roof Inn & Suites Middleborough

Beds are very comfortable, clean sheets, working bathrooms.

Cleaning supplies that are used are very concentraited and odor is strong.

Staff was friendly and nice. It was obvious this was a family-owned property. The Ice machine was always working and never ran out. The facility was clean. The bed and pillows were very good. I almost left when I was told I was going to be charged an upfront $100 damage deposit at check in.

Lacked a bit of professionalism. The kept a small bot around 6 to 8 years old behind the counter a majority of the time. The I pad he listened to had the volume up pretty load and made communication hard with the front desk. This was even harder because English was their second language. The pool was closed even though I saw the owner and child putting their feet in it and playing a bit. The soda machine was out of order. The "free" breakfast was lacking. No real hot food other than the waffles. No protein or fresh fruit options. Just waffles, Cereal, or bread / Bagels, and juice. At the price they were charging I thought it should be better.

They need to tell the customers when they book a room that there is also a 100.00 security deposit. Was never told until I was checking into the place.

Clean

Ice machine and vending machines not working

did not have breakfast

get loiterers to hang out away from building

Very convenient location at 495 N/S. The staff were warm and friendly. Our floor was quiet and our room was immaculately clean.

It looked worn and tired, like several doors need replacing a few rugs are worn thin and really should've been tossed out. On our last day it had been raining so the wall had a huge bubble in it from the roof leaking. I'm talking it was at least 3 feet long and about 4 inches wide. The pool wasn't opened, but we weren't there for the pool. We know it's a 2 star but, try a little to make it look good. The towels weren't replaced in our room and neither were the coffee packs. The tv was too small to watch from bed AND when you turn it on it has another motels name on it (Days Inn).