Hyatt Place Fresno

Poor Customer service Overall . Rooms not maintained . No follow-up even after repeated calls for repair . Poor Customer service Overall . Rooms not maintained . No follow-up even after repeated calls for repair .

Everything was super clean. The staff right when you walked in was friendly. The pool was perfect. Normally, when you walk into an indoor pool, you get the chlorine smell heavy. This one wasn't.

The tweakers in the area just entered and had to be escorted out. One gentleman told me his truck was broken into, and unfortunately, he was parked in a blind spot where security footage wasn't able to see. The breakfast is basic. What made the scrambled eggs special was green onion. I went with my children and my wife. Two of my boys are always hungry the diner at the time wasn't opened due to short staff. We always get frozen dinners and a microwave in the rooms is not available only 1 in the lobby so that kinda sucked.

Located near Shopping Center RiverPark, has a indoor pool and staff was friendly.

Although room was clean, hair was on bathroom wall. Swimming pool also had a wad of hair. The floor near the towels needed a mat as a child slipped while walking and landed head first.

Total unsatisfactory with the hotel. No WiFi, no tv, dirty bathroom, horrible water pressure, bad breakfast. Trying to find one positive about our stay……the orange juice was pretty good.