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8.7 / 10 Guest Rating

ROOM Hotel & Suites

Boulevard 18 Sur 5546, Jardines de San Manuel , Puebla, mx

ROOM Hotel & Suites - main view

About the Property

Modern Accommodation in Puebla

Located in Puebla, ROOM Hotel & Suites offers modern 4-star accommodation with a terrace and free WiFi throughout the property. The hotel provides free private parking and a tour desk for guests' convenience. Each room is equipped with a desk, flat-screen TV, private bathroom, and comfortable bedding. Some rooms feature balconies with mountain views, adding a touch of luxury to your stay.

Convenient Amenities

Guests at ROOM Hotel & Suites can enjoy the convenience of free WiFi, a tour desk, and free private parking. The non-smoking property ensures a comfortable environment for all guests. The safety deposit box in each room provides added security for your belongings.

Nearby Attractions

ROOM Hotel & Suites is conveniently located near popular attractions such as Estrella de Puebla and the International Museum of the Baroque, allowing guests to explore the city with ease. The hotel's proximity to Hermanos Serdán International Airport makes it a convenient choice for travelers.

To experience modern comfort and convenience in Puebla, book your stay at ROOM Hotel & Suites today.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Tour desk
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
Standard Double Room - Photo 7
Standard Double Room - Photo 8
Standard Double Room - Photo 9
Standard Double Room - Photo 10
Standard Double Room - Photo 11
Standard Double Room - Photo 12
Standard Double Room - Photo 13
Standard Double Room - Photo 14
Standard Double Room - Photo 15
1/15

Standard Double Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious double room features air conditioning, a private entrance, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Standard Double Room

Non-refundable
Room Only
20% OFF$100.36

$80.29

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$126.05

$100.84

Includes taxes & fees
Double Room with Terrace - Photo 1
Double Room with Terrace - Photo 2
Double Room with Terrace - Photo 3
Double Room with Terrace - Photo 4
Double Room with Terrace - Photo 5
Double Room with Terrace - Photo 6
Double Room with Terrace - Photo 7
Double Room with Terrace - Photo 8
Double Room with Terrace - Photo 9
Double Room with Terrace - Photo 10
Double Room with Terrace - Photo 11
Double Room with Terrace - Photo 12
Double Room with Terrace - Photo 13
Double Room with Terrace - Photo 14
1/14

Double Room with Terrace

The spacious double room features a private entrance, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerDesk

Double Room with Terrace

Non-refundable
Room Only
20% OFF$93.07

$74.46

Includes taxes & fees

Double Room with Terrace

Non-refundable
Breakfast Included
20% OFF$117.98

$94.38

Includes taxes & fees
Junior Suite with Terrace - Photo 1
Junior Suite with Terrace - Photo 2
Junior Suite with Terrace - Photo 3
Junior Suite with Terrace - Photo 4
Junior Suite with Terrace - Photo 5
Junior Suite with Terrace - Photo 6
Junior Suite with Terrace - Photo 7
Junior Suite with Terrace - Photo 8
1/8

Junior Suite with Terrace

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware and a microwave. Boasting a terrace with mountain views, this suite also features a private entrance and a flat-screen TV with cable channels. The unit has 1 bed.

60 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerKitchenette

Junior Suite with Terrace

Non-refundable
Room Only
20% OFF$117.18

$93.74

Includes taxes & fees

Guest Reviews

8.7
Excellent74 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the convenient location.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality7.9
Amenities8.4
Value for Money8.4
Food and Beverage8.9
Overall Experience9.1

Select topics to read reviews

Y
yhair azterixmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0

Se siente como en casa

Helpful?
M
ManuelmxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 6, 2026

"Decepcionante"

5.0

Los alimentos bien

La atención del personal nada agradable, el guardia que nos recibe desde que nos vamos a estacionar en los lugares establecidos no solo no saluda sino que con mala cara y mal trato nos dice que solo es para huéspedes, al hacer el registro de mala gana nos va dando los formatos ,nunca nos sentimos bienvenidos ni bien tratados, el guardia que después le sucedió tampoco nos trató bien y cuando iba a estacionar el auto aunque estaba entrecerrada su puerta no estaba al pendiente de quitar los señalamientos metálicos, toqué el claxon y ni así , al final salió cuando quitamos las barreras y nos estábamos estacionando regañándonos de si éramos huéspedes ya que se enteró que si "cambió" su actitud pero ya no fue grato para nosotros, también el mesero que nos atendió en el desayuno poco cortés , no así otro jóven que nos atendió en la parte de arriba en otra ocasión. Ojalá y corrijan el tema ya que por nuestra parte muy difícilmente regresaremos y menos lo recomendaremos. Una lástima porque nos parecen agradables sus habitaciones y la zona.

Helpful?
B
BerzainmxMX
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Exceptional"

10.0

La ubicación es excelente, esta limpio y el acceso a las instalaciones es fácil y seguro.

No tuve ningún inconveniente.

Helpful?
S
SaulmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

No tuvimos oportunidad de disfrutar el desayuno.

En las dos habitaciones no hubo canales disponibles para disfrutar en la espera de ir al evento que teniamos programado, y en algunas de las habitaciones las sabanas se encontraban sucias (manchadas).

Helpful?
L
LópezmxMX
Verified booking
couple
Standard Room
Stayed in Jan 9, 2026

"Linda estancia!"

10.0

Muy tranquilo y muy limpio. Y la comodidad de entrar solo con la clave de acceso y de tener una cafetería al pie.

Hasta ahorita todo muy bien. Es la segunda vez que nos hospedamos ahí y estamos muy satisfechos.

Helpful?
D
DanielamxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 16, 2025

"Very Good"

7.0
Helpful?
R
RudymxMX
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Exceptional"

10.0
Helpful?
M
MichaelmxMX
Verified booking
couple
Standard Room
Stayed in Oct 26, 2025

"Conociendo Puebla."

9.0

Se puede poner cuenta de netflix para ver películas, sin embargo la TV es pequeña, quizá una de 43" sería mejor.

Si traen maletas grandes considere que debe subir escaleras 1 o 2 niveles. El frigobar estaba muy caliente y parece que no enfría.

Helpful?
J
Juan RamónmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0
Helpful?
R
RudymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

9.0
Helpful?