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8.7 / 10 Guest Rating

ROOM Hotel & Suites

Boulevard 18 Sur 5546, Jardines de San Manuel , Puebla, mx

ROOM Hotel & Suites - main view

About the Property

Modern Accommodation in Puebla

Located in Puebla, ROOM Hotel & Suites offers modern 4-star accommodation with a terrace and free WiFi throughout the property. The hotel provides free private parking and a tour desk for guests' convenience. Each room is equipped with a desk, flat-screen TV, private bathroom, and comfortable bedding. Some rooms feature balconies with mountain views, adding a touch of luxury to your stay.

Convenient Amenities

Guests at ROOM Hotel & Suites can enjoy the convenience of free WiFi, a tour desk, and free private parking. The non-smoking property ensures a comfortable environment for all guests. The safety deposit box in each room provides added security for your belongings.

Nearby Attractions

ROOM Hotel & Suites is conveniently located near popular attractions such as Estrella de Puebla and the International Museum of the Baroque, allowing guests to explore the city with ease. The hotel's proximity to Hermanos Serdán International Airport makes it a convenient choice for travelers.

To experience modern comfort and convenience in Puebla, book your stay at ROOM Hotel & Suites today.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Tour desk
Ironing service
Non-smoking throughout
Private parking

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent74 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the convenient location.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality7.9
Amenities8.4
Value for Money8.4
Food and Beverage8.9
Overall Experience9.1

Select topics to read reviews

M
MariamxMX
Verified booking
review category business travellers
Standard Room
Stayed in Oct 30, 2023

"Superb"

9.0
Helpful?
A
AnonymoususUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 9, 2023

"Exceptional"

10.0

I like the neighborhood is a good place for resting

The hotel is very clean and the staff very friendly and helpful

Helpful?
P
Pablo Francisco
Verified booking
Standard Room
Stayed in Sep 25, 2023

"Cómodo y con buena privacidad"

8.0

Muy buen servicio y disponibilidad del personal, solo refinar sus procesos para clientes que van en plan de trabajo, espacios para recibir visitas y amenidades (compra) que pudieran requerir viajeros olvidadizos (rastrillos, gel, etc).

Helpful?
M
Miguel Angel
Verified booking
partner
Standard Room
Stayed in Sep 9, 2023

"Exceptional"

10.0

AGRADEZCO LOS SERVICIOS, ME LA PASE MUY BIEN.

Helpful?
L
Luis Alejandro
Verified booking
partner
Standard Room
Stayed in Aug 30, 2023

"Exceptional"

10.0

Fue la opción ideal para alojarme. La zona es segura y tranquila, ademas se encuentra arriba de una pequeña plaza comercial que cuenta con una cafetería que ofrece ademas del café obviamente, buena variedad de platillos. Lo recomiendo ampliamente.

Helpful?
M
moran hermoso maria
Verified booking
Standard Room
Stayed in Aug 11, 2023

"Exceptional"

10.0

It was very clean and nixw

Helpful?
J
jose oscar
Verified booking
Standard Room
Stayed in Jun 30, 2023

"Es bueno "

10.0

En general bien esta pequeño pero bonito solo la cama tenía pelos cuando llegamos es el único detalle que no me gusto

Helpful?
H
HECTOR
Verified booking
family
Standard Room
Stayed in Mar 17, 2023

"Exceptional"

10.0

Limpio, còmodo y fácil para llegar

Helpful?
V
Virgilio
Verified booking
family
Standard Room
Stayed in Feb 28, 2023

"Good"

2.0

Primero que nada, ofrecen "estacionamiento", en una zona notoria por su robo de autopartes, y el estacionamiento son cajones en una plazuela, no es estacionamiento cerrado. Por entrar al cuarto, los apagadores estaban fuera del muro, la placa se había desatornillado, no hubo nadie de mantenimiento que lo arreglara, los pegaron al muro con cinta, y para rematar el día, prendimos el aire acondicionado, y después de un par de horas, empezó a chorrear agua, como si fuera un grifo. A esa hora, ya no había nadie en recepción, tuve que ponerme a limpiar el cuarto, y obvio, dormir con calor. Al día siguiete pedí me devolvieran el dinero de mi segunda noche, y me dijeron que tenían políticas de no cancelación, les comenté que eso es cuando el huesped no llega, no cuando el servicio del hotel es deplorable, a fin de cuentas, no me devolvieron nada, sólo me cambiaron de cuarto. El domingo, a las 10 am que salimos del hotel, aun no había nadie en "recepción". Pésimo servicio, no resuelven nada, una vergüenza, lástima porque tiene todo para ser un buen hotel, pero es NADA recomendable.

Helpful?
A
AnonymouscoCO
Verified booking
family with young children
Standard Room
Stayed in Jan 21, 2023

"Superb"

9.0

the place and the amenities

the bedrooms don’t have air conditioner

Helpful?