Kensington Hotel Saipan

全てのサービスが最高でした！

Pro: Amazing beach, kids liked the climbing wall and trampoline, nice teatime. Can be improved: Cleanliness of the room, maintenance of public area's equipment. Cleanliness of public restrooms and eating furniture.

수영장에서 키즈풀이나 워터슬라이드 등 그리고 실내 트램폴린, 당구등 시설이 시간이 너무 제한적이라서 불편함. 샤워기 교체는 필요할듯..

We booked with the all inclusive package and it was outlasting. The restaurants were amazing, the staff is friendly, the beach has wonderful sand and the pool is great!

Everything was great!

Beautiful property, well maintained grounds

Air conditioning was poor, room never cooled more than 77F. Mattress uncomfortable. No patio furniture. Didn’t receive upgrade we paid for. Got the slim package for meals and restaurants were closed half the days we were present. Very poor communication between staff and us as guests.

너무 좋았습니다.

Amazing stay at this excellent hotel! Just hope that you will upgrade your TV into smart TV!

due to covid- many dining options are not available

Staff (local especially) are very welcoming. We enjoyed communication with all of them. Free use of life jackets in the hotel. Spacious lobby. Last day we asked to call a taxi which came very fast and the cost was very reasonable. 2 beds were big enough and comfortable. Overall after almost 3 years of "prison" due to covid 19 we enjoyed this trip a lot.

The most part we were not satisfied is working hours for all pools and slide. I think it should be open from at least 9 am and till the end without any break time. Probably now hotel is lack of employees due to corona crisis but when we were visiting there were enough guests to work with 100% load. Also family pool needs renovation at least for the floor (bottom). You can see some black lines through the water but never can see it on the pictures of the hotel. Very tight door to veranda. I gave up on the second day as it took too much energy from me to open it every time. Room size is not big at all. And it is kind dark. Water in bathtube went down very slowly. I never tried molton brown aminities before but I did not like the shampoo at all. My and children hair felt like dolls hair after it so I just used the one I brought from home. We took all inclusive package. Well the most "delicious" day was Sunday. Others were so so. I felt that for 5 star hotel food quality and diversity could've been much better than it was. Saipan itself is a jewel that can make you forget about everything so in general we enjoyed our stay on the island.