SpringHill Suites by Marriott Escondido Downtown

The breakfast buffet offered a variety of hot and cold items; the scrambled eggs were awful - watery and tasteless. Not what I expect of Marriott. But the dining area was bright and pleasant, and there were numerous food choices. We liked the spaciousness of our room, the desk and couch. The bed was quite comfortable which is good since we spent several nights here. The staff was generally very pleasant.

I didn't like paying for parking; and I was surprised by that. I did not recall that such an extra was prominently displayed on the booking site. We asked for housekeeping one morning and were promised that it would be taken care of; only to return that evening and realize nothing had been done or refreshed. Granted, it was Christmas week, but still, we expect better from a hotel bearing the Marriott brand. We did not like the limited seating at actual tables in the breakfast area. We were relegated to short backless stools and a low cocktail one morning; and zero eggs left on another.

Clean room

Price could have been better

The staff was incredibly helpful, both before my stay and during. Best customer service experience I have had in probably years. I apologize for not remembering specific names, but every person I worked with was great!! Thank you!

The phone was broken in one room (but when staff were notified they got to work on it). The walls are quite thin, there was a crying baby and loud toddler in the room next door and it was like they were in the room. BUT, the staff was incredibly understanding and ended up moving us within minutes!

clean and spacious rooms and bathroom, breakfast options

car parking fees would have been waived off

I always get the best views. The rooms are well taken care of and the atmosphere is very comfortable.

The staff is hit and miss. Some are wonderful and some make you feel like you’re inconveniencing them.

Very comfortable and clean. Nice desk personnel. Everything was great!

Nothing