Henn na Hotel Premier Kyoto Eki Hachijoguchimae

Air conditioner didnt work. We had to call the help desk every night to make it work. Also, they didnt provide towels for my kid. We had to request them every day.

駅近で、便利。次回も利用します。

Stunning hotel next to main station. Quiet, great bed, good WiFi, Great bathroom. Breakfast in restaurant next door not good.

Putting dinazor puppets at front desk is pretty childish. Rooms are extremely small. I ordered 18 m^2 and it seems to me like 18 is together with toilet and bathroom. The food is awful. Eating place was at hotel's bar on very high cheers. The only plus here is that it was in very central location. In addition, despite it was right Infront of Kyoto station I didn't hear any trains with closed windows at my room. By the way, I visited also henn na Osaka and it was the same. Besides of good location everything else was bad.

雖然是機器人櫃檯，如果需要可以請服務人員幫忙，服務人員態度服務都很值得稱讚

Excellent location for easy access to the train

受付の恐竜が微妙にかわいい

Great location

京都駅に近く、立地は◎。 チェックイン前後の荷物預かりもあり助かる。 ベッド、枕も快適で、浴室とトイレが分かれており、複数人で宿泊時はありがたいです。 TVのリモコンが気になるレベルで汚いのがマイナス１。

チェックインの際、一台のチェックイン機が反応しませんでした。 たまたま、別件対応中のスタッフがいたので対応をお願いしましたが、トラブル時に早く連絡できるような表示にして欲しい。