Riad Mama H&K

The manager and worker were very sweet and we loved the look of the property/the rooms but we were disappointed when I couldn't get my toilet to flush (it finally did but then the water ran the entire time), the hot water to work or electricity to be reliable. Also, as nice as the staff was, they spoke no English at all which was difficult. If it wasn't for my broken Arabic, it would have been impossible to communicate with them.

The inside of the Riad is cute and when I have taken guests in the past, they really liked it. It was what they expected of Morocco. But there are also inconveniences and disappointments. Too far into the medina for parking, so get lucky finding a street spot, carrying in your stuff and finding. Dark, depressing, but you could turn on lights. Heater worked, but not the TV. Shower a trickle and you had to hug the wall to get wet. Breakfast too late for us, so no idea if good. Jaime nice, and gave his personal WhatsApp number (which i dont have) in case we needed help. There was another young man on property to open the door when we returned from dinner. Nothing bad, just not really worth repeating again.

Very friendly and clean, in the heart of the old city walking distance to everything. If you like the historic place to stay in this is the one.

Photos are deceptive - Parking is a mile away. The only way to get to the Riad is by walking uphill on a steep filthy road. It is dark and dinghy inside. It was so bad that we had to abandon it and go stay elsewhere.

owner and staff are super nice people. The location is well located if you want to sleep in medina and reachable by car.

Nothings really - it is true that the building has some really nice spaces but due to the nasty service you cannot really appreciate it.

Too many things: The poor and unpolite service. No hot water for the whole length of our stay. Uncomfortable room with windows to closed spaces specifically to a construction site. The bed cover with cat urine which took a long discussion to get it changed. Things in the room fell apart (I.e. hooks in the walls, doors very noisy). The room was not ready when we arrived at 5pm and they didn’t do the room the next they. I travel a lot and this is the worst place I’ve ever stayed in.

The staff were lovely, especially Jaime. Our room was fantastic. Location was perfect

very beautiful and comfortable riad

there was no water on the evening.

The house and the room were beautiful (though without daylight). Perfect location

We selected the Riad Mama H&K because the description mentioned a roof terrace and restaurant. Unfortunately, the restaurant service had been discontinued since COVID and the roof terrace was not usable due to building activity. Except for the -noisy- family living in the house, we were the only occupants and we felt strangely abandoned. The family was primarily preoccupied with themselves and less so with their guests. The room was not cleaned during our stay. The breakfast was ok, but served without warmth nor joy. No coffee refills, packaged juice and the last morning even the butter ran out. The stay was ok but based on the description and reviews we expected more.