Baymont by Wyndham Greenville

Wonderful staff very clean rooms

The bathroom shower is not in good condition.

It was ok it had a few roach butcit was ok

The rooms were clean. Property looked pretty clean we didn’t have enough time to really look around

The room was not cleaned. There was hair in the sink and in the shower and on the toilet. The sink had not been cleaned. There was no phone in the room. There were roaches in the room as well.

Baymont By Wyndham Greenville, NC To whom this may concern, My husband and I recently stayed at the Baymont by Wyndham in Greenville, NC. The establishment was advertised as a very nice place to stay. Upon arrival we discovered otherwise. The lobby was dark and unwelcoming, the staff were nice and courteous however. When approaching our room would could see cracks in the stairs and walk ways to the rooms. When entering our room number 210, we noticed a damp feeling and smell. There was mold in the ceiling in several spots (photos attached). The sink was clogged and had difficulty draining. The sink also leaked, I notified the hotel front desk. The hair dryer was coming off the wall and barely worked. The tub was in poor shape (photos attached). The couch has frays on the edges and had an awful smell (photo attached). The refrigerator worked well but was in poor shape externally. There was no room service the 3 days we stayed. We had to use dirty towels for 2 days. We had to ask for toilet paper and towels at the end of day three. This experience was less than satisfactory and a complete disappointment. Both my husband and I were itching through out our entire stay. I saw no evidence of bed bugs but we were very disgusted. Does Expedia offer a guarantee or compensation for a less than satisfactory stay experience? Thank you for your time and look forward to hearing back from Expedia. Regards, Jacquelyn Jensen

I know renovations are happening on the property but new flooring in our room was very dirty.

It was a cool stay

ECU was playing at home and there were no rooms available. We finally found the Baymont through Expedia and took it. We just needed to shower and sleep so it was ok. I wouldn’t book this hotel on purpose. There is no level of clean to speak of. I will say that the beds were clean and the pillows great. Just not the surfaces, floors or bathroom. Also our room needed many repairs.

This is a very old structure in need of a complete overhaul. Housekeeping seems to be doing a good job of keeping it clean. The floors had been upgraded to a wood laminate. Although there is paint peeling from the ceiling, etc., the room was very clean and the bed was comfortable. The shampoo dispenser was broken and the toilet paper holder was half falling out of the wall. The towel rack was bent and there is no bathroom ventilation and the area around the ceiling light is corroded. In spite of all the overall physical dilapidation, we slept well and the room was clean.