Swakopmund Hotel

観光地のすぐ近くで便利でした。

Everything is great, and we were lucky to stay here.

朝食メニューがそこそこある。（朝からビーフステーキを焼いてくれる。）Wifiが無料である点が最大のポイントだと思います。ホテル自体が少々古いため設備が老朽化し快適まで届かない方がいるかもしれません。土地柄気温が低い為、プールの水温を高くしたほうがよろしいかと思います。（私以外、泳いでいる方を見ませんでした。）また、ルームサービスの種類をもう少し増やしたほうが楽しめます。費用対効果としては普通といったところでしょうか。

When we checked in there was no key to our patio doors so we requested one and were told it would be brought to the room. An hour later, I called again and was told the same story. In the interim we discovered that the safe wasn't bolted to the wall and was easily carried, so I went to reception to check on status of key and notify them that safe needed to be secured and was told that the prior guest had taken the key and they couldn't find another. When I explained that meant that guest now had access to our room and could walk off with the safe I was told they would correct that. After returning from dinner several hours later we were told that the maintenance person was alone so could not address issues but would do so the next day. I asked for a specific time and when they called to get it was told he wouldn't be in the next day but would leave a note for the next person and that it would be done in the morning. Infuriating. We were offered a downgraded room facing a wall which we declined. By noon the next day nothing had been done to the room and a manager was finally available (apparently there's no night manager) who apologized and upgraded us to a secure room. When I called to get the WiFi password for the new room the reception person said he was busy checking someone in a would call right back, but of course did not, and 45 minutes later I had to call again. Service is abysmal. Empty promises. Incredibly frustrating and unacceptable. Don't stay here.

Breakfast was very good with lots of selections. The service was first rate and the size of the room was larger than most. The on site restaurant for dinner was good and well priced.

Alles gut; nur das sehr laute Klappen der Zimmertüren der anderen Gäste beendet die Nachtruhe spätestens um 7 Uhr - meistens früher! In Namibis geht das Leben und damit die Unruhe im Hotel eben mit Hellwerden los. Und das ist um 6 Uhr früh.

Nice hotel but it's a bit boring or traditional if you normally prefer botique style. A little expensive for what you get

Our experience was good, overall; the staff at the reception was less welcoming than could have been. Very good and well assorted breakfast buffet, very nice surroundings and the staff in the Spa was very good. The rooms were spacious, however the so-called "double bed" consisted of two rather narrow single beds which reduced the sleeping comfort.

Very comfortable hotel in a good location - staff are excellent and extremely helpful.

Can not say anthing bad about this hotel, perfect!!