DoubleTree by Hilton Durango

The only thing great about this place was the view. Loved being near the water. But the staff at the front desk were awful. They were rude and just not friendly. Completely unhelpful and a sense of no care.

Like I said the view was the only good part.

Staff was really helpful

Excellent location, extremely clean, great facilities and restaurant. The staff was very helpful and friendly and checked in every day via text to see how we were doing!

We liked everything, the only thing I would have loved would be loaner bikes as it’s right next to the bike trail. My only suggestion, but the property and facilities were excellent!

It’s clean, convenient and very well run. The staff is friendly and professional. We had the opportunity to meet Zach, the GM who was kind and helpful.

Make to mistake: this is an old old hotel, with everything that comes with age: old, dusty, faded carpets that look like they haven’t been vacuumed for the last 10 years, chipped and worn off furniture which was beautiful once upon a time, gorgeous antique chandeliers in the lobby and a cozy bar, complete with good size drinks. Is it worth its price? Nhaa. I’d rather stay in the Strater downtown: same old charm/annoyances, but it’s in the middle of things, it’s just a short walk to all places downtown. It did not help that the Front Desk lied to me about Uber not working in Durango and recommended two Taxi services instead… Not going back **

Great location, staff and cleanliness