AC Hotel by Marriott Pleasanton

Absolutely Wonderful Stay! My experience at AC Hotel by Marriott was beyond expectations — truly one of the best hotel stays I’ve ever had. Everything felt pleasant, welcoming, and perfectly organized. The front desk team was incredibly kind and helpful — especially the lady at reception, she was just super nice and made me feel genuinely cared for. Breakfast was another great surprise — delicious, beautifully presented, and totally worth it for just $22.90. The price is very reasonable, especially considering how good the food was. The hotel itself is modern, spotless, and feels brand new. For just a bit over $100 per night, it’s absolutely worth it. I can’t recommend this place enough — amazing service, great atmosphere, and overall a perfect experience!

Nothing

Staff

Bed was fine …tv ok…light switches…refrigerator…etc were a bad joke….

we like the location, it’s very convenient. inside the hotel is very clean & both times we’ve stayed here we’ve never had anything to complain about with it comes to cleanliness.

what we didn’t like about this property is that at 9am on our check out day (10/12/25) we were fully nude, in the middle of having an intimate moment together when a man, who we now know works as housekeeping, opened our door, didn’t say who he was and proceeded to ask us, “you check out today?” me and my partner were in shock. my partner told the staff member to get out of our room and he just repeated the same question again. my partner yelled once again to close our door and he finally closed it. my partner clothed himself & walked outside, by this point the man and his cart were by another room down the hall. my partner questioned him, asking what his deal was, then the staff member just asked the same question a third time. my partner then went down to the front desk to make a complaint & all they asked was if we had the “do not disturb” sign on our door. we didn’t think it mattered since we used the deadbolt lock. my partner went back to our room & the front desk called us to offer us an extra hour for check out. that didn’t help us seeing as how we had somewhere to be at 1:30 & our original checkout time was 12. then they called back an hour later to offer a free breakfast. we said we simply wanted our money back since our privacy had been invaded for no good reason. this man barged into our room at 9am when checkout wasn’t until 12. he didn’t even say who he was when he had broken in. this made our stay very uncomfortable, especially when what happened to us wasn’t taken seriously by the staff.

Awesome

Loved the flexibility of the front desk staff to do an early check in and to change our view so we weren’t facing the freeway

When it said “city view” I didn’t realize that would mean facing the freeway. Now I know to select “Mountain View” for a better vista.

Pillowcases and sheets smelled like a man had just slept there. I don’t believe they were changed with”clean and washed” linens.

Great stay