Lakeside Inn Illawarra

The hotel was a nice place to stay, most of the staff were friendly except for one staff member who gave a rude reaction when I mentioned where I was from, it felt like I was being judged for where I live,that tarnished the stay just a bit

Room was great Property itself tiered and not in great condition

I was not impressed with the room we were allocated, I unfortunately was given a room that hadn’t yet been renovated. The staff were exceptional and were prompt to assist. Due to feeling so unsafe we did not stay the second night and found alternative accommodation and received a partial refund for the second night.

I was under the impression that from the pictures we were staying in a cabin and ended in a motel room with a very warn bathroom that was clean. Towels weren’t changed daily.

A1

Staff were friendly and attentive from the moment we arrived, nothing was too much trouble.. my 4 stars for facilities is because the pool was closed and I wish it had been advertised to save a childs upset, but we'll be back it was a short lived disappointment.. we should have checked. Thanks😊

The office staff were courteous and called to confirm our arrival time. The place was very quiet, probably one of the most quietest places we have stayed with no noise from the main road or patrons. Couldn’t sleep in though due to cleaning cart rattling along out the front back and forth by 8:30am and door bell every time someone walked into the restaurant. Rooms were spacious yet bathrooms were tired and in need of maintenance. Rust visible from rooms and bathrooms on the walls. Beds were comfortable and had a great night sleep.

beds were so uncomftable

We only stayed 1 night. Friendly staff no complaints

It was clean, convenient, and located at a very nice location.