Forest Villas Hotel

Two hours before we arrived we were called and our room was cancelled. Talked to Sue and she would hold us a room. The mother of the bride called and we did actually have a reservation. Checked in and the coffee pot was full of coffee and grounds still in the coffee pot. Bath tub didn’t seal room 241. Next day I get a call why didn’t you check into your room? I was in the midst of catering a wedding. On the drive back to the hotel to change I told my husband to drop me off at the front desk and I meet him at the room. I walk in and the staff recognized me which I think is great, but I said what the heck you checked us in to 241 last night and now we’re getting calls asking why we didn’t check in. Well, you were supposed to be in room 200! You want that room, we had to rush to change room in the midst of the fix it people in our old room as we moved to our new room that was 4x the size as the night before! There was NO adjustment in the room rate or the inconvenience of the room. The hotel is beautiful, the poisonous bug on the floor not so fun. We fell in love with Prescott but don’t know if we will return to your hotel!

Tout

Rien

Friendly staff!!

All was good.

Cute , close to shopping and great views !

We loved the property, well maintained, staff was great, it was like staying at a high end spa

Clean and modern room. Great he a Ted pool and hot tub

Nothing

Beautiful and clean, great location

N/a