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9.4 / 10 Guest Rating

Casa Chukum - Hotel Boutique

Avenida 3 esquina con calle 28, Bacalar, mx

Casa Chukum - Hotel Boutique - main view

About the Property

Luxurious 5-Star Oasis in Bacalar

Exquisite Amenities: Casa Chukum boasts an outdoor swimming pool, lush garden, shared lounge, and a charming terrace, offering guests a serene retreat in Bacalar.

Upscale Comfort: Each room is elegantly designed with a desk, flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Some rooms even feature a balcony for a picturesque view.

Convenience at Your Fingertips: With a 24-hour front desk, concierge service, free WiFi, and safety deposit boxes in all units, Casa Chukum ensures a seamless and secure stay for all guests.

Experience luxury and relaxation at Casa Chukum - Book your stay now for an unforgettable getaway in Bacalar!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional1103 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality8.9
Amenities9.5
Value for Money8.9
Food and Beverage9.5
Overall Experience9.9

Select topics to read reviews

G
GaliilIL
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Exceptional"

9.0

צוות מקסים! הבעלים נשואה לעובד אמדוקס ואוהבת ישראלים! המקום מרגיש ממש משפחתי וחמוד המיקום היה לנו מעולה, שקט אבל קרוב בהליכה לכל מקום והארכנו את השהייה כי בקאלר מדהימה והמקום ממש אחלה! יש רופטופ חמוד לרביצה וחתולים חמודים בכניסה. בריכה נראית כיפית (לא נכנסנו)

Helpful?
M
MariagbGB
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Perfect stay"

10.0

Very welcoming staff and helpful, nothing was too much trouble, comfortable room

Nothing

Helpful?
M
MichaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 24, 2026

"Comfortable stay in the best possible location in Bacalar, with knowledgable and helpful staff"

9.0

Staff was exceptionally friendly and helpful throughout my stay, free coffee in the lobby, wonderful rooftop and courtyard, 2 cats to play with, very comfortable beds, location is as good as it gets in Bacalar—5-10mins walk from almost every destination of interest, but off the beaten path enough to be quiet.

Sink drain pipe leaked my first night, after arriving late—but staff got it fixed very quickly the next morning.

Helpful?
D
DamjanasiSI
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Great location with beautiful garden!"

8.0

This hotel has great location, parking is on the street. Staff is extremely friendly and helpful. Pablo gave us really good suggestions where to eat and what local food to try! There was really beautiful garden and whole area is very artistic as Italian owner Marco decorated it. His wife takes really good care of whole property.

We had room in the ground floor with little terrace in the middle of beautiful garden with pool. Everything was great, just the room was dark and pretty humid, it had also pretty humid smell. Obviously we should use air conditioning which we hadn’t because temperature was great and didn’t want A/C to blows whole night.

Helpful?
R
RodrigobrBR
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Excellent"

8.0
Helpful?
C
ChrisgbGB
Verified booking
extended_group
Standard Room
Stayed in Jan 21, 2026

"Lovely place with very attentive staff and owners"

10.0
Helpful?
E
EleanorgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0

Lovely breakfast and staff

Helpful?
D
DaphnenlNL
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0
Helpful?
J
JENNIFERusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Can't wait to return!!!"

10.0

Faultless stay! We enjoyed every day/night here of our 10 day stay. This family-owned hotel is simply wonderful and perfectly set up for a remote work stay. Without question, we would stay here again.

Nothing!

Helpful?
K
KesriusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Perfect stay in perfect location."

9.0

The staff was very helpful and friendly.

Helpful?
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