Windhoek Country Club

Water pressure was not great, so look forward to a longer shower... but the staff and facilities are up to the usual fantastic Namibian welcome! Awesome people!

Fantastic and relaxing vibe, firendly staff, hotel is clean, food is good

Very Nice. They can just work on their WIFI as I was not able to use it in the room at all. Bought myself and sim card with data for internet access.

great service and breakfast. friendly staff. from Dino who helped with the luggage right through to kitchen and waiters

The hotel is clean and well located for a quite relaxed time. I love the infrastructure and set up of the hotel. Its easy to forget that one is away from home when you are in this hotel as it is very homely only superior.

booked a queen, but was checked into twin singles! shower was falling apart. staff in restaurant lacking in customer service - had to beckon them over for coffee at breakfast - which took long to be brought over. at check out was left standing for ages, while staff attended to something else. wanted to change some foreign currency but had to walk off after standing around for 5 minutes!

Pleasant staff - overall a nice stay

Stayed here one night at the end of tour, wishing to have a bit more luxury. This place was just perfect. A relaxing pool, with a bar at the pool, comfy bed and room, great breakfast and a shuttle into town if you needed it. The dinner was great, but did not need a huge buffet, but there was nothing else around to go to. If you want something in the city, this is not the place. But the service, was impeccable, and so friendly.

Initially received an 'accidental' downgrade and staff tried to say to swtich to the room on our Expedia confirmation would cost extra. Eventually we were moved to the correct room type. Bathroom had paint peeling from the ceiling, the shower control was hanging off the wall and there was quite bad mould around the bath edge. The mini fridge also had a number of listed items missing already and disturbingly the adjoining doors for the next room (which was not part of our party) were both unlocked (just a wooden chair in front). Ordered cocktails but were informed that half of the ingredients were not available. Eventually found a cocktail which they could make but upon receipt the alcohol was suspiciously missing from any taste. The breakfast and dinner buffets are very good and one of the dinner waiters stood out as having good people skills and speed to respond to diners. The pool area looked like a nice place to spend time if we had been staying for longer and the golf course looked ok too (though pretty busy). Fine for golfers, business people and those more interested in the casino side of the hotel.

Glitzy, but only skin deep. We ordered room service. After 1 hour and 20 minutes we called to check on status and were told that it's a very long wait when they're busy (weren't told that when we ordered) and that it was on it's way. Twenty minutes later, still no food, called and canceled order. Tried to call manager but was told there wasn't one on duty. In addition, the bathroom grout was moldy and the "lazy river" was overrun with algae -- disgusting. There was no directory in the room describing amenities and hours (odd given that it adjoins a golf course). And then it took 10 minutes to check-out even though everything had been prepaid. This hotel needs to up its game. The Hilton in town is MUCH better.