Crowne Plaza Virginia Beach Town Center by IHG

Room was very nice.

This place is so beautiful and very clean. The staff is wonderful.

Super clean and nicely organized love it

Room very clean, overall facility is nice. Check-in was very quick and staff was pleasant. But $100.00 deposit for incidentals seems excessive for 1 person, 1 night stay. 😶

We are incredibly disappointed with this hotel. My husband and I arrived with our two kids to be told they no longer had any 2 queen bed rooms. Surely, they offered the presidential suite which sounds great however it only has one bed and no pull out couch. I asked for a roll away cot - not available. Got into the room to find the most disgusting bathroom. Housekeeping had to come after 10pm to clean (not ideal with 2 kids who we are trying to now figure out make shift sleeping arrangement for). No phone in the room to call for extra blankets and pillows so we had to go down to the desk 4 different times. Had to make an another trip to the desk for the WiFi password since we did not receive that at check in. We woke up to rain on what was supposed to be our beach day which was another disappointment but know we can’t control that but then the next thing we discover is no coffee cups in the room. Overall our experience was less than satisfactory and I would not recommend this hotel.

It was good!!!

Had to move rooms 3x. First time we were given a room that was already occupied and was given a key that allowed us entry. The second room had a non working tv, phone AND toilet. Finally we were moved into a room where everything was ok and was given a breakfast voucher for our troubles. We thought the breakfast voucher included everything on the menu, as we were told to order 1 entree and 1 drink, which we did, except our drinks were considered specialty drinks and we were NOT told that those were not included so we ended up paying for those, which were $12 each. If we woupd have known that in advance, we would have ordered regular sodas tea or coffee. I probably wont stay at this hotel again nor recommend it to friends or family.

Building on outside looks terrible. Windows look old and dilapidated. Inside was nice, though. Very awkward architecturally on fifth floor.

Check in was friendly and helpful

Hotel was clean and nice . Front desk staff was not accommodating as there are in other hotels.