Claremont Resort & Club

Claremont is my home away from home - my day to relax, indulge, and escape from my the every day. Effie at check in is always welcoming and a breath of sunshine. She goes above and beyond to get your experience just right. I then land at the spa, where they always work out my knots. And I read a book overlooking the bay at sunset with a glass of champagne or wine. Could not ask for a better gem in the by area.

Excellent Staycation Getaway

EFFIE was amazing! Having her at the front desk agent you know your stay will be amazing!

Had such a great time, thanks to Effie! Amazing service and attention to detail.

I recently stayed at The Claremont Hotel, and while the property itself is stunning, the standout highlight of my visit was undoubtedly Effie at the front desk. From the moment I walked through the doors, Effie greeted me with a level of warmth and professionalism that is rare to find. She didn't just check me in; she made me feel truly welcome. She has an incredible ability to balance efficiency with a genuine, personal touch—navigating my questions with ease and offering local recommendations that turned out to be the highlights of my trip. What impressed me most was her attention to detail. She anticipated my needs before I even had to ask, ensuring every aspect of my stay was seamless. It’s clear that Effie takes immense pride in her work and cares deeply about the guest experience. If you’re visiting The Claremont, you’re in excellent hands with Effie. She is a true asset to the hotel and a masterclass in hospitality!

Effie at the front desk was wonderful. So friendly and sincere and determined to help me check in early. She set the tone for our beautiful stay.

Over the years, I have stayed many times at the hotel - especially when my daughter was attending Cal. But I hadn't returned until this recent past trip since COVID. I was surprised you are no longer part of the Fairmont collection. However, I think the hotel, although retaining most of the Fairmont decor, looks much prettier. Your addition of plants and warmer colors is great. The only difference I can perceive is that your bathrobes are not the same quality. I used to order the Fairmont robes as xmas gifts - so that is my only disappointment. Otherwise, the Claremont is still one of my favorite hotels in this country. I will be back!

Our team has hosted three networking dinners in the Hillary Tenzing Room at Limewood, and each experience has been a positive one. The food and service are consistently top notch, and the ambience of the private dining room is beautiful and sophisticated. The hotel's sales manager, Marissa Collins, is a pleasure to work with and always makes sure every detail is taken care of. Highly recommend hosting your event here!

Loved Effie who checked us in! Room has a superb view and beautifully appointed.

Effie was such an incredible employee! She helped me quickly and was such a lovely personality! 10 out of 10 customer service!