Holiday Inn Express Chicago - Magnificent Mile by IHG

The comfort, the cleanliness, the breakfast, and the gym .

About 2 :00 in the morning, the clerk at the desk didn't want to give me a bottle of water. She said she had to check for my room number first. Then told me that the water was only for club members and I could get both hot and cold water in the breakfast area I had to insist before she would give me one 4 ounce bottle of water from up under the counter. I didn't have that problem with the other staff members, only with her.

Recently stayed at the Holiday Inn Express Magnificent Mile for three nights in early March and had a mostly seamless experience. We booked through Expedia and check-in was smooth with no issues. The room had one queen bed and was smaller than expected, but still manageable for a short stay. Our window faced N Wabash Ave near the Trader Joe’s, so there was some noticeable street noise at night. There was also an adjoining room door, which made sound insulation feel average at times. The bathroom was clean, the shower was hot, but water pressure fluctuated slightly during our stay. Like most Holiday Inn Express locations, the complimentary breakfast was a big plus. Options included eggs, sausage, pancakes, pastries, and coffee, making it a convenient way to start the day. The hotel also had a door attendant present at times, and the surrounding area felt safe, even when walking at night. Overall, a convenient and practical place to stay in the heart of downtown Chicago, especially if you’re looking for good value and easy access to the Magnificent Mile.

Хорошая кровать

Ужасный завтрак, щели в дверях, все слышно что происходит в коридоре, в раковине тёк кран и не было горячей воды

The location is central and perfect for transport exchanges. Front office staff are helpful and friendly.

The rooms are extremely small. The breakfast was the same each and every day. I had lots of luggage and needed the airlift, the attendant was not at all helpful. Cleaning staff bang on the door from 8:00am for housekeeping.

La ubicación es excelente

No hay frigobar dentro de la habitación

I have mixed feelings about this IHG hotel. The staff was very nice and recognized my IHG status. Location is nice. They could find a slightly bigger room when I asked for one. However, the hotel is so old and needs maintenance. Elevator is slow. Water pressure is weak so flushing was problematic. Toilet pipes leak (at least in the 2 rooms I ve been in). Walls look old with some discoloration in some areas. Food is ok (the usual). Fridge was not working (I realized that after I smelled something unpleasant and it was my food that went bad since they simply didnt plug in the fridge!). I expect more from IHG. I do not think I ll stay again at this place and I would not recommend so except if things change which I believe is an achievable goal.