CLT Airport Inn & Suites

Before i even got there, they tried to cancel my reservation because they overbooked. So when i arrived, my room was downgraded from a king to a twin. There were no wash cloths, no towels, no soap, no toilet paper. Sheets and pillow cases not clean. I had to buy all new things. TV didn’t work at all. Graffitti on all the mirrors in the bathroom. Carpet was dirty and smelled like smoke even though it was a “smoke free” building. Pretty sure people were living there like it was a motel. Dog poop in the hallway and an old lady camped in front of the elevator. I definitely will not be booking there again in the future

Extremely wonderful staff

The second you step inside, it reeks of cigarettes and dirt. Going inside our room we found multiple bodily fluid stains of all sorts spread across the sheets. The once white walls are now yellow, caked in nicotine from constant cigarette smoke. I’ve never been to a hotel as nasty as this one.

Dirty carpets beds bathrooms

TVs did not work in the entire hotel, no wash clothes, whole place is very dirty. People hanging out in the hallways… laying on the floor etc. Pulled out ac filters because ac was struggling to find thick black mold on the filters. Just not a good place for anyone to stay

I dont stay the night over i left because i seen a mice

Horrible

This hotel needs to be shut down. Broken glass in entryway, filthy entry/dining floors, broken elevator, sticky elevator floor, smelled horrible, no tp, towels, blanket, phone line cut, when got towels they were old, small and thin, blanket had a stain, no toiletries, missing furniture, a/c was filthy, blood or makeup on blow dryer, shower curtain dirty, no drain plug in tub, no breakfast, noisy throughout the night, laundry room filthy-health risk all around. WE'D LIKE OUR MONEY BACK! Canceled 2nd night.

I would recommend that this hotel close down until they are finished doing their renovation to it. There was no cable service, no bathroom soap or towels and no telephone in the room and had a horrible smell/odor in there. The only good thing was the hotel clerk that checked us in was nice and polite and upfront about the condition of the hotel. But, still needs to be closed until finished with renovations...

And absolutely disgusting from head to toe hotel. Smelled completely of contraband and all the trash cans were completely full of trash when we got to our assigned room. None of the lights worked. It's smelled, terrible in the room. And we immediately checked out and asked for a refund.