Quality Inn St Cloud West

Good value for the price. Room and hotel were clean. Breakfast was just about adequate. But that seems to be the case with many of these medium priced hotels now. There were two restaurant within walking distance which was nice after a day on the road.

Upon check-in and walking into the room, there was a huge chunk of hair? and something stuck to the floor in the bathroom when I went down to the front desk and showed them a picture of it I was offered a glove and told to use the soap bar in the room as the cleaner Because she didn’t have anything available or didn’t wanna come clean it up. One of the main reasons they chose the hotels because they advertised having a hot tub or spa, and upon arrival there was a chain up, and the water was green another guest, who had also walked in and I saw that went to the front desk to ask about it and we were told that they think the water in the pipes was just old that the water tested safe If we wanted to take the chain down and go in it. Sorry, but not about to climb into green frothy gross water. We went to an event, came back to the room at 10 o’clock at night and there was a large group of people outside on the ground smoking drinking and being very loud and this continued until well after midnight. Didn’t do anything about it. As far as comfort the beds are, the pillows are horrible no support, Did not look like the room was cleaned. There was dust everywhere. There were ring stains from beverages from the previous guest. The sheets look like they were dirty. It was a horrible experience. Would not recommend this location, go somewhere else!!! The bathroom door has so many screw holes in it like I’ve never seen something rigged like that before and did not shut. Gross

Front desk staff were great!

Upon check-in and walking into the room, there was a huge chunk of hair? and something stuck to the floor in the bathroom when I went down to the front desk and showed them a picture of it I was offered a glove and told to use the soap bar in the room as the cleaner Because she didn’t have anything available or didn’t wanna come clean it up. One of the main reasons they chose the hotels because they advertised having a hot tub or spa, and upon arrival there was a chain up, and the water was green me and another guest, who had also walked in and saw that went to the front desk to ask about it and we were told that oh they think the water in the pipes was just old that the water tested safe If we wanted to take the chain down and go in it. Sorry, but not about to climb into green frothy gross water. We went to an event, came back to the room at 10 o’clock at night and there was a large group of people outside on the ground smoking drinking and being very loud and this continued until well after midnight. Didn’t do anything about it. As far as comfort the beds are, the pillows are horrible no support, Did not look like the room was cleaned. There was dust everywhere. There were ring stains from beverages from the previous guest. The sheets look like they were dirty. It was a horrible experience. Would not recommend this location, go somewhere else!!! The bathroom door has so many screw holes in it like I’ve never seen something rigged like that before and did not shut. Gross

Good place for an overnight stay.

Someone tried to get into my room an hour before checkout, pretty sure it was an employee.

staff

We were staying for a local baseball tournament. The room was clean and comfortable. The pool area was well kept and clean. Breakfast was good as well.

Couldn’t get a very late check out when we checked in so late

My daughter loves the puzza place attached, the pool and the breakfast, we keep coming back for all those things along w the friendly staff and great price! Thanks and see you again soon!