Pullman Jakarta Indonesia

I am a regular business traveller, and also a regular at the Pullman Thamrin. However, on this occasion, I was compelled to leave a review. From the moment I entered the hotel, I was immediately greeted by Jennifer - Guest Experience Manager - who whisked me to the lounge for check-in. From there Jennifer stayed whilst her colleague, Reta, not only remembered me (we had met once before many months prior) and seamlessly checked me in. Both of them conducted their duties with professionalism with such a friendly, personable nature. They are true ambassadors of the brand and the hotel extremely fortunate to have the pair of them. During my stay I was taken care of by a much larger team (Mai, Farras etc). Quick actions and no ask was too much. The result: I will keep coming back again and again. A great hotel with every need on-site. Walking distance to shops and amenities.

Great location with MRT directly outside and several malls opposite. The lobby is large and vibrant with its own secure pedestrian entrance . Rooms are good but showing a bit of poor design, for example no power points beside the bed and bathrooms with frosted glass right beside the bed. Staff are very polite and professional, a special moment has been breakfast and ordering my omelette from the smiling and energetic Yani, who remembered my preference from day 1 , excellent service!

Best location!

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The first thing we noticed was how clean and spacious the room was. The breakfast was excellent, The staff wasn't just professional, they were genuinely warm and attentive. The highlight of our stay was the birthday surprise for my child. The team went out of their way to set up a special celebration that made my kids feel like a VIP. It’s those personal, thoughtful touches that turn a good stay into an unforgettable one. Thank you Pullman Thamrin.

Das Buffet zum Frühstücken und das zum Dinner sind eine der Besten, die ich international kenne. Super Lage. z. B..: Hyatt Hotel gegenüber hat ein Lobby Restaurant mit allerbesten Ausblick auf Platz Indonesia.

Die Zimmer im Hotel Pullman, Tamarin sind seltsam klein.

The comfort, the strategic location and of course, the warm Indonesian hospitality

The toilet need some fixing. But overall it is passable.

Good ambiance and good experience. Excellent hospitality by Kiki, Deya, Arwan