La Quinta by Wyndham Thousand Oaks-Newbury Park

The new upgrades although not finished and not posted to let you know exactly what to expect until after you have booked the room and cannot cancel. I drove from east coast and encountered close roads due to recent fires in California so I was exhausted and had no choice but stay at LA Quinta.

Bathroom door is so off line it scrapes the toilet seat, floor felt like it had not been mopped, no trash can or reg coffee in the room. I arrived about 9:30 due to traffic and was woken up with noises around 5:30am

Very nice rooms, very clean, comfortable. Doing renovations, so there is construction going on. This also makes the stay a good deal. Very nice staff. Lots of places to eat nearby. Buses are also near. I found my stay very relaxing.

Decent location for our needs since it was supposed to serve breakfast and we had no car. We knew there was construction going on, but we were not planning on being there during construction time.

Not what we expected. Found out the day before arriving there was not going to be breakfast and the best thing in the ToGo bag was the bottle of water. My wife and I are 86 years old but were given a room on the third floor and told to use the elevator. However, when we returned to the facility the last evening we discovered the “only” elevator was out of order. We had to climb 3 flights of stairs which is difficult for us. The next morning I attempted to call the desk for help with our luggage, and the phone rang for almost 2 minutes before it disconnected. We found 2 young people from housekeeping to help us get our luggage down. Except for the desk person who checked us in the desk people were none existent , overwhelmed or condescending. All of this wasn’t worth the almost $500 we paid to stay for 3 nights.

Everything

N/A

Remodeled, comfortable beds

1)They are now charging $10 for parking 2) loud guests were staying a few doors down from us with loud music and partying at 10:00 pm. Staff said they got many noise complaints and assured us they would tell them to quiet down. After an hour, I went to the front desk and she told me that she is the only one there and can't do anything about it and she had no other rooms we could change to. I had to call the police to come and quiet them down (we had to wake up at 6 am the next morning) She should have done that, not me.

Nou niks.

Ze zaten midden in een verbouwing wat niet op Booking stond. Belachelijk dat ze gasten ontvangen en nog de volle mep voor vragen. Inclusief ontbijt is het maar je krijgt een zakje met repen; yoghurt buiten de koelkast, geen bestek koffie of thee. Niks was open

Clean attentive staff nice pool. Comfortable bed

Traffic noise